Host

Saint Paul, MN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

Domestic Partner Benefits

401(k)

Job Description

Twin City Grill, located on the first floor of the Mall of America, is a beloved American grill and local Minnesota favorite known for its welcoming ambiance and comforting homemade dishes. This restaurant stands out as a relaxing oasis amid the energetic pace of one of the largest shopping centers in the United States. Guests enjoy a diverse menu featuring classic comfort foods like Northern Lakes Walleye Fish Fry, Prime Meatloaf with old-fashioned gravy, and Roast Turkey with scratch-made stuffing. The grill also provides an inviting bar area where visitors can unwind during happy hour, choosing from local craft beers,... Show More

Job Requirements

high school diploma or equivalent
ability to stand for long periods
ability to lift up to 50 pounds
excellent communication skills
ability to work flexible hours including weekends
customer service experience preferred
ability to multitask effectively
legal authorization to work in the united states

Job Qualifications

high school diploma or equivalent preferred
previous experience in a customer service or hospitality role preferred
excellent communication and interpersonal skills
ability to multitask and remain calm under pressure
knowledge of restaurant operations a plus
basic computer skills
ability to perform physical tasks including lifting and standing for long periods
willingness to work flexible hours including weekends
proficiency in English

Job Duties

warmly greet and seat guests in the restaurant
answer telephones and take orders, messages and reservations
available to work a variety of hours, days and shifts, including weekends
safely and effectively move chairs, tables, highchairs and booster seats
safely and effectively use and operate all necessary tools and equipment
ability to communicate in English in order to perform and follow job requirements in written and spoken direction
multitask calmly and effectively
work in a confined, crowded space of variable noise and temperature levels
able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
ensure the overall guest experience exceeds expectations and anticipate guests' needs
greet guests with a warm, sincere smile
use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
assist with clearing, cleaning and resetting tables and maintain restrooms
sell and accurately account for gift cards
use proper phone and voicemail etiquette and guidelines
understand and respond knowledgeably to questions about the restaurant and menu
follow all steps of service
understand and follow the food allergy procedure and special orders/restrictions
proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
comply with all safety and sanitation guidelines and procedures
successfully complete alcohol awareness training
follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
get along well with others and be a team player
other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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