Host

Carlsbad, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Weekend Shifts

Benefits

tip eligible

part-time hours

Employee Discounts

Training and Development

dynamic work environment

Career advancement opportunities

Supportive team atmosphere

Job Description

Pizza Nova is a well-established restaurant known for its commitment to providing top-notch dining experiences through quality food and excellent customer service. As a part-time team member of Pizza Nova, the Host plays a crucial role in representing the brand and ensuring each guest feels welcomed and valued from the moment they enter the restaurant. Pizza Nova operates in a busy restaurant environment with hours from 11am to 9pm daily, offering a reliable part-time hourly position with wages ranging from $16.00 to $17.00 per hour, including tip eligibility. The Host position is focused on enhancing guest interactions by managing reservations,... Show More

Job Requirements

Possess a service-oriented mindset: outstanding customer service skills, effective interpersonal skills, and have a desire to help others
previous experience in the hospitality and service industry is a plus
clear and effective communication skills, both written and verbal
ability to stay organized, prioritize work, and ensure timely task completion in a busy, fast paced, and often changing environment
be willing and able to help the team to support the delivery of a top-notch guest experience
possess and maintain all appropriate certifications (i.e. Food Handlers Card, LEAD Training, etc.)
weekend, evening, and holiday availability is a must for this position

Job Qualifications

Outstanding customer service skills
effective interpersonal skills
clear and effective communication skills both written and verbal
ability to stay organized, prioritize work, and ensure timely task completion in a busy, fast paced, and often changing environment
ability to help the team to support the delivery of a top-notch guest experience
possession of all appropriate certifications such as Food Handlers Card and LEAD Training
previous experience in the hospitality and service industry is a plus

Job Duties

Acknowledge all guests entering and exiting the restaurant with genuine greetings, salutations, and thank you's
answer phones following proper company procedures, answer questions and general inquiries, route calls to management and/or take messages as appropriate
take and manage restaurant reservations using company POS and booking system
be aware of large parties and events taking place and help to direct guests accordingly
seat guests at tables, provide menus, and alert the service team to the new table
track restaurant capacity and table availability to determine desirable seating cadence and provide estimate wait times to guests, alert management if issues arise with table availability or if reservation times are not being met
ensure the host stand and restaurant entry are clean and presentable at all times
assist service team with bussing and setting tables to help ensure availability for new guests
ensure menus are current, clean, and presentable
assist with other side work and tasks as needed: stocking the host stand and service areas, setting tables, cleaning, etc.
follow proper cleaning and handwashing standards
perform additional duties and projects such as deep cleaning tasks as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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