Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)

Job Description

Ramen-san is a vibrant and bustling neighborhood noodle bar located in Chicago, with restaurants in the energetic River North, Fulton Market, and Streeterville neighborhoods. This lively establishment draws inspiration from traditional ramen shops in Japan, offering an authentic dining experience to its guests. Known for serving a diverse menu that includes a half-dozen distinct bowls of ramen, blast-chilled beers, and rare expressions of Japanese whisky, Ramen-san stands out as a favorite spot for locals and visitors alike. The restaurant operates throughout the day, offering lunch, dinner, and late-night service, creating a dynamic and fast-paced environment for its employees. In addition... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Ability to communicate effectively in English
  • Must be able to stand for extended periods and physically move chairs and tables
  • Flexibility to work varied shifts including nights and weekends
  • Ability to follow safety and sanitation guidelines
  • Willingness to complete alcohol awareness training
  • Ability to handle multiple tasks simultaneously
  • Positive and professional demeanor
  • Legal authorization to work in the United States

Job Qualifications

  • Excellent communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Basic knowledge of hospitality or customer service principles preferred
  • Prior experience as a host or in a similar customer-facing role is a plus
  • Ability to work flexible hours, including evenings, weekends and holidays
  • Must be able to stand and walk for extended periods
  • Ability to follow safety and sanitation procedures
  • Willingness to learn and complete alcohol awareness training
  • Team player with a positive attitude

Job Duties

  • Warmly greet and seat guests in the restaurant
  • Answer telephones, and take orders, messages and reservations
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Multitask calmly and effectively
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
  • Ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Assist with clearing, cleaning and resetting tables and maintain restrooms
  • Sell and accurately account for gift cards
  • Use proper phone and voicemail etiquette and guidelines
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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