Host

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Beatrix is a well-established neighborhood coffeehouse and restaurant brand with multiple locations in Chicago's vibrant neighborhoods including River North, Streeterville, Fulton Market, Loop, and Oak Brook. Known for its inviting atmosphere and commitment to offering quality comfort food with a healthful twist, Beatrix serves breakfast, lunch, dinner, and weekend brunch. Their menu boasts popular items like Light and Fluffy Lemon Pancakes, Green Chili and Chicken Enchiladas, and the Prime Burger, along with signature coffee drinks and freshly baked pastries from their iconic coffee bar and bakery counter. Beyond its culinary offerings, Beatrix emphasizes a warm, community-centered environment, making it a... Show More

Job Requirements

High school diploma or equivalent
ability to work flexible hours including weekends
ability to communicate effectively in English
physical ability to lift and move up to 50 pounds
ability to stand and walk for long periods
prior experience in customer service or hospitality preferred
willingness to complete alcohol awareness training
ability to work in a busy, sometimes noisy environment
commitment to providing excellent guest service

Job Qualifications

High school diploma or equivalent
previous customer service experience preferred
excellent communication skills in English
ability to multitask effectively in a fast-paced environment
friendly and approachable demeanor
ability to safely lift and move furniture
basic proficiency with telephone and reservation systems
strong interpersonal skills
ability to work varied shifts including weekends
ability to follow safety and sanitation guidelines
willingness to learn and complete required training

Job Duties

Warmly greet and seat guests in the restaurant
answer telephones and take orders, messages and reservations
be available to work a variety of hours, days and shifts, including weekends
safely and effectively move chairs, tables, highchairs and booster seats
safely and effectively use and operate all necessary tools and equipment
communicate in English to perform and follow job requirements in written and spoken form
multitask calmly and effectively
work in a confined, crowded space with variable noise and temperature levels
move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
stand and walk for an entire shift and move safely through all areas of the restaurant, including stairs and uneven or slick surfaces
ensure the overall guest experience exceeds expectations and anticipate guests' needs
greet guests with a warm, sincere smile
use tact and good judgement when dealing with guest challenges and respond with patience and courtesy
assist with clearing, cleaning and resetting tables and maintain restrooms
sell and account for gift cards accurately
use proper phone and voicemail etiquette and guidelines
understand and respond knowledgeably to questions about the restaurant and menu
follow all steps of service
understand and follow food allergy procedures and special orders/restrictions
comply with all safety and sanitation guidelines and procedures
successfully complete alcohol awareness training
follow all rules, policies, procedures and conditions of employment
get along well with others and be a team player
perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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