Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Complementary RTD EcoPass
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
basic life insurance
AD and D insurance
Paid Time Off
401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
hotel discounts
Restaurant Discounts
Employee Referral Bonus
Job Description
Urban Farmer Steakhouse is a renowned chef-driven seasonal steakhouse located in the vibrant lower-downtown area of Denver. The establishment is widely recognized for its commitment to sustainable practices, featuring locally sourced ingredients and ethically raised meats that highlight quality and freshness. As part of a family of restaurants with locations in Portland, Cleveland, Philadelphia, and now Denver, Urban Farmer combines a warm and elegant atmosphere with a rustic charm that resonates with both city dwellers and country enthusiasts. The décor and ambiance reflect a unique blend of rural heritage and urban sophistication, creating a welcoming environment often described as "rural... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience of at least 3 months in a position with heavy cash handling and customer service exposure
- Ability to communicate verbally and in writing in English
- Ability to follow written and verbal instructions
- Ability to multitask effectively
- Ability to use tact and understanding when dealing with customer service problems, including stressful and emotional situations
- Ability to handle coins, writing utensils, grasp handles, push buttons, and carry dishes
- Ability to lift and carry trays and bus tubs up to 10 lbs
- Ability to stand throughout entire shift and lift arms above head to retrieve objects
- Ability to read written communications, computer screens, and printouts
- Ability to see colors and survey the room in dimly lit conditions
Job Qualifications
- High school diploma or equivalent
- Previous experience in a role involving heavy cash handling and customer service exposure preferred
- Mathematical aptitude at a high school graduate level
- Knowledge of standard cash handling procedures and computerized cash register systems
- General knowledge of basic customer service skills, restaurant operations, and food service principles
- Ability to communicate effectively in English both verbally and in writing
- Ability to multitask and handle stressful or emotional situations with tact and understanding
- Ability to maintain professionalism and courteous demeanor in a fast-paced environment
Job Duties
- Greet arriving customers with a cordial welcome
- Escort customers to assigned tables and provide menus
- Establish rapport to accommodate special needs or requests
- Assign sections and notify servers of new seats
- Maintain a visible presence by staying at the cashier station and circulating to assist servers
- Receive payment and process transactions accurately using computerized cash register
- Verify accuracy of guest checks including pricing, discounts, and payment methods
- Ensure all charge vouchers are properly filled and authorized
- Collect and note customer feedback to improve service and report to management
- Distribute and account for checks issued to servers maintaining accurate logs
- Count daily revenues, reconcile cash registers, and report discrepancies
- Maintain a clean restaurant environment by performing cleaning and sidework duties
- Check table and seating setup prior to opening
- Report any maintenance or housekeeping issues to management promptly
- Exhibit a professional, friendly, and courteous demeanor at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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