Host

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Summer House is a vibrant restaurant concept inspired by the breezy, laid-back atmosphere of Santa Monica, California, bringing a slice of that sunny ocean-side charm to multiple locations including Chicago, Illinois, and North Bethesda, Maryland. This dynamic establishment is part of the renowned Lettuce Entertain You team, a collective known for its dedication to exceptional food and service, as well as being a great place to work. The Summer House restaurant features a California-inspired menu developed under the guidance of Chef Ben Goodnick, emphasizing simple, high-quality ingredients sourced locally and sustainably. The menu not only caters to traditional preferences but... Show More

Job Requirements

Ability to communicate effectively in English
Availability to work various shifts including weekends
Physical ability to move and lift up to 50 pounds
Ability to stand and walk for full shifts
Willingness to work in a fast-paced, crowded environment
Commitment to follow safety and sanitation procedures
Successful completion of alcohol awareness training
Commitment to company policies and procedures

Job Qualifications

Previous experience in a customer service role
Strong interpersonal and communication skills
Ability to multitask effectively under pressure
Familiarity with reservation and telephone systems is a plus
Attention to detail and good organizational skills
Ability to work as part of a team
Knowledge of food allergy procedures and hospitality industry standards

Job Duties

Warmly greet and seat guests in the restaurant
Answer telephones, and take orders, messages and reservations
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively move chairs, tables, highchairs and booster seats
Safely and effectively use and operate all necessary tools and equipment
Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Assist with clearing, cleaning and resetting tables and maintain restrooms
Sell and accurately account for gift cards
Use proper phone and voicemail etiquette and guidelines
Understand and respond knowledgeably to questions about the restaurant and menu
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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