Hospitality Supervisor

Thrive Restaurant Group is a reputable family-owned restaurant company that has proudly served its communities for over 50 years. With a commitment to creating positive impacts in the lives of its employees and the neighborhoods it serves, Thrive Restaurant Group has built a strong legacy of hospitality and community involvement. This long-standing dedication to excellence and community service places Thrive Restaurant Group as a beacon of tradition and quality within the restaurant industry. Among its many establishments, the group operates Applebee's restaurants, known affectionately as Legacy Apple, which has become synonymous with neighborhood dining experiences. Applebee's is not just a great place to eat; it is a location where guests feel welcomed, valued, and connected to the community. The core value of ''Be a Good Neighbor'' drives the group to actively participate in community events, fundraisers, and charitable initiatives, giving over $5 million to causes such as supporting local schools and children battling cancer.

The Restaurant Supervisor role at Thrive Restaurant Group is an excellent opportunity for individuals who want to grow within the hospitality industry and aspire to management. This hourly position is designed as a stepping stone into restaurant management, providing invaluable experience in leadership, operations, and guest service in a dynamic and supportive work environment. As a Restaurant Hospitality Supervisor, you will be at the forefront of crafting an outstanding guest experience by leading and developing a dedicated hospitality team. Your responsibilities will include overseeing daily restaurant operations, ensuring compliance with health and safety standards, fostering a positive team culture, and directly contributing to the profitability and smooth running of the restaurant. This role invites passionate individuals who enjoy working in a fun family atmosphere and are interested in learning business, leadership, and hospitality skills.

You will be an integral part of managing both the dining room and kitchen operations, guiding trainers, bartenders, servers, and hosts towards mastery of their roles. Your leadership will involve providing coaching and feedback to maintain friendly, efficient service while monitoring food and beverage standards to assure quality and presentation. Additionally, your role will encompass managing personnel issues, supporting compliance with all health, safety, and alcoholic beverage regulations, and handling guest complaints with professionalism and care.

Thrive Restaurant Group values people-first orientation, integrity, and a passion for serving others, which are qualities we expect our supervisors to embody. You will be encouraged to continuously develop your skills through education and practical experience, learning everything from operational analysis, planning, scheduling, budgeting, inventory management to performing administrative tasks. The position requires a proactive attitude, the ability to work collaboratively with diverse teams, and a strong commitment to upholding the company’s brand standards and guest service excellence. Overall, this role not only offers a platform for career advancement but also the chance to be part of a company that values making a difference in both the workplace and the wider community.