You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Hospitality Specialist (Housing Operations Professional III)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,948.00 - $88,788.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Retirement Plan
Health Insurance
Tuition waiver
Life insurance
Disability insurance
Employee Social Events
Job Description
San Diego State University (SDSU) stands as a prominent public research university located in San Diego, California. Renowned for its commitment to academic excellence, inclusivity, and community engagement, SDSU provides a vibrant and dynamic campus environment supporting over 36,000 students. The Division of Business and Financial Affairs oversees key operational functions to ensure a safe, productive, and welcoming campus. Among its many units, the Office of Housing Administration (OHA) manages housing services, facilities, and programs for the university's large student population. OHA operates as a self-funded entity supporting over 9,000 residents and coordinating the effective functioning of 25 residential buildings,... Show More
Job Requirements
- Equivalent to a bachelor's degree in a related field
- Four years of relevant experience
- Additional experience may substitute for education on a year-for-year basis
- Advanced degree may substitute for experience on a year-for-year basis
- Ability to work full-time on campus in San Diego
- Must be authorized to work in the United States
- Must pass background check including criminal records check
- Must comply with California Child Abuse and Neglect Reporting Act as a mandated reporter
Job Qualifications
- Bachelor's degree or equivalent experience in related field
- Advanced degree in related field preferred
- Experience coordinating and administering complex housing or hospitality programs
- Demonstrated ability in emergency and crisis management
- Experience leading or supervising professional staff
- Proven skills in strategic program development and training design
- Proficiency with Office Suite Google Suite StarRez Adobe Acrobat and Concur software
- StarRez advanced reporting certification preferred
- At least five years of customer service experience preferred
- At least five years of professional experience managing housing operations logistics programs and special projects preferred
Job Duties
- Oversee hospitality programs including summer conferences guest housing front desk operations tours events and meeting space management
- Manage complex housing programs such as reservations exemptions lotteries events while ensuring alignment with financial operational and strategic goals
- Serve as primary contact for clients and partners coordinate logistics contracts scheduling and vendor services to support revenue and efficiency
- Resolve complex service issues and emergencies ensure policy compliance and recommend process improvements to enhance operations
- Lead and supervise professional staff student employees and front desk teams provide training and ongoing development
- Foster a collaborative inclusive work environment focused on high-quality customer service and student support
- Partner with campus departments and external stakeholders to coordinate housing services and programs
- Participate in cross-functional teams and committees to improve housing operations and policies
- Represent housing operations at meetings events and conferences
- Build strong relationships to support seamless service delivery and institutional priorities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: