Hospitality Server

Del Rio, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

weekly pay schedule

flexible scheduling

shift meal discounts

Professional Development

career advancement

Paid Time Off

401(k) retirement plan

Tuition Reimbursement

Medical insurance

Dental Insurance

Vision Insurance

Community involvement program

Employee Referral Program

Wellbeing Support Tools

PerkSpot discounts

recognition initiatives

Slip-resistant shoes

Charitable initiatives

Igniting Dreams Grant Program

Training competitions and incentives

Job Description

Buffalo Wild Wings is a prominent restaurant chain renowned for its vibrant and energetic atmosphere centered around sports entertainment and casual dining. Established with a commitment to delivering an exhilarating experience for sports enthusiasts and casual diners alike, Buffalo Wild Wings has grown to become a favorite destination for gatherings such as game day celebrations, social outings, and memorable meals with friends and family. The company prides itself on offering a diverse menu of flavorful wings, a wide range of beverages, and a welcoming environment that encourages guests to relax, cheer, and enjoy exceptional hospitality. With numerous locations nationwide, Buffalo Wild Wings continues to uphold its mission of creating moments where customers can share great food, exciting games, and lively company.

The role of a Hospitality Server at Buffalo Wild Wings is pivotal to maintaining the high-energy dining experience that defines the brand. This position goes far beyond simple order-taking; the Hospitality Server acts as the primary point of contact and expert guide for patrons, ensuring that every guest feels genuinely welcomed and valued. Servers are expected to expertly navigate the diverse menu offerings, provide insightful recommendations, and maintain the dynamic atmosphere that makes Buffalo Wild Wings a premier choice for entertainment and dining. They transform routine service into memorable occasions by consistently delivering enthusiastic hospitality and positive interactions. As a Hospitality Server, candidates must possess a natural talent for creating a lively and engaging environment while showing an authentic passion for guest service. Attention to detail, organizational skills, and a strong commitment to upholding food safety and hygiene standards are essential. This role offers flexible scheduling options, competitive pay with a weekly schedule, and numerous professional development opportunities. Employees also benefit from a range of comprehensive benefits including health coverage, paid time off, retirement plans, and exclusive discounts. Overall, this position is ideal for energetic, personable individuals who thrive in fast-paced environments and enjoy being part of a dynamic team dedicated to delivering memorable dining experiences.

Job Requirements

High school diploma or equivalent
Previous experience in a hospitality or customer service role preferred
Ability to communicate clearly and effectively with guests and team members
Basic math skills for handling transactions
Ability to work in a fast-paced and high-energy environment
Availability to work flexible shifts including nights, weekends, and holidays
Physical stamina to stand and walk for extended periods
Commitment to food safety and hygiene standards

Job Qualifications

Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members