Buffalo Wild Wings logo

Hospitality Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar franchise known for its vibrant atmosphere, exceptional wing flavors, and commitment to providing an unmatched gameday experience. Established as a go-to destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings combines electrifying ambiance with quality food and beverages to create moments that guests cherish. With locations across the country, the brand prides itself on delivering energetic service and a lively environment, perfect for families, friends, and fans to enjoy games, food, and company.

As a Hospitality Server at Buffalo Wild Wings, you play a pivotal role in elevating the guest experience beyond the ordinary. This position is not just about serving food; it is about curating memorable experiences in a high-energy setting. You serve as the key point of contact between the restaurant and its guests, ensuring every interaction is filled with warmth, engagement, and professionalism. Your expertise in navigating an extensive menu, including food, drink, and promotional specials, positions you as a knowledgeable guide who enhances the dining experience.

The role requires a genuine passion for hospitality, offering enthusiastic service while maintaining efficiency and attentiveness. You are responsible for taking accurate orders, promptly delivering food and beverages, and ensuring that each guest’s needs and preferences are met. Beyond order-taking, you proactively anticipate guest needs, address concerns swiftly, and contribute to an upbeat atmosphere that fosters repeat visits.

Working at Buffalo Wild Wings means you are part of a dynamic team dedicated to continuous professional growth and excellent service. The restaurant supports your career advancement with industry-leading onboarding, continuous development opportunities, and clearly defined paths to progress within the company. Buffalo Wild Wings values teamwork, safety, and community involvement, reflecting these priorities through various programs, including health coverage, tuition reimbursement, and the Champions of Hope community involvement initiative.

This full-time or part-time employment opportunity offers competitive weekly pay schedules, flexible shift options, and invaluable employee perks such as generous meal discounts, comprehensive health benefits including medical, dental, and vision insurance, and access to wellness and recognition programs. The environment here is engaging and supportive, perfect for individuals who thrive in fast-paced, social settings and have a natural talent for making every guest feel uniquely valued.

Joining Buffalo Wild Wings as a Hospitality Server means embracing a culture focused on energetic hospitality and creating extraordinary moments. The role invites candidates who possess excellent organizational skills, attention to detail, and a true passion for superior guest service. If you are enthusiastic, team-oriented, and ready to contribute to a high-energy dining experience that customers associate with fun and quality, this position offers a rewarding and exciting career path.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to work flexible shifts, including nights, weekends, and holidays
  • Strong communication skills
  • Ability to stand for extended periods
  • Must be at least 18 years old
  • Reliable and punctual
  • Must comply with food safety and alcohol service regulations

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
  • Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • You go far beyond standard order-taking
  • you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
  • Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
  • You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
  • Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
  • Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
  • Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
  • Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
  • Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
  • Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
  • Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
  • Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

No experience required


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