Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives
Job Description
Buffalo Wild Wings is a leading casual dining restaurant known for its vibrant atmosphere, extensive menu of wings and sauces, and dedication to delivering an entertaining gameday experience. Founded to bring people together through great food, sports, and fun, Buffalo Wild Wings has grown into a nationally recognized brand that continues to attract guests seeking not only delicious meals but also an energetic environment where memorable moments are created. The restaurant prides itself on cultivating a lively and welcoming space, where fans and families alike can enjoy high-quality food while watching their favorite sports on multiple large-screen TVs. Employees at Buffalo Wild Wings are part of a passionate team committed to outstanding service, teamwork, and maintaining the dynamic culture that distinguishes the brand.
As a Hospitality Server at Buffalo Wild Wings, you will play a fundamental role in shaping the guest experience. This position goes beyond traditional server roles by incorporating hospitality, enthusiasm, and an expert understanding of the menu to ensure customers feel valued and engaged throughout their visit. You are the primary point of contact for guests, delivering personalized attention, recommending diverse menu items including wings, drinks, and specialty promotions, and maintaining a high-energy pace to complement the restaurant's sports-centric environment. Your responsibilities include not only taking orders with precision but also anticipating needs, managing dietary requests, and resolving issues promptly to create seamless and enjoyable dining experiences.
The role demands a unique combination of interpersonal skills, attentiveness, and passion for hospitality. You will contribute to a positive atmosphere that encourages guests to relax and enjoy their time, whether celebrating a big game or simply dining out. Buffalo Wild Wings offers an engaging and supportive work environment, emphasizing continuous learning and career development. With clearly defined paths for advancement, comprehensive training, and opportunities to participate in community and wellbeing programs, the Hospitality Server position is ideal for individuals enthusiastic about guest service and eager to grow professionally in the hospitality industry. Employment type is typically part-time or full-time, offering flexible scheduling to accommodate different lifestyles and commitments. Compensation is competitive with opportunities for bonuses and incentives based on performance and engagement. This role is essential in reinforcing Buffalo Wild Wings' reputation as the ultimate destination for social dining and entertaining experiences.
As a Hospitality Server at Buffalo Wild Wings, you will play a fundamental role in shaping the guest experience. This position goes beyond traditional server roles by incorporating hospitality, enthusiasm, and an expert understanding of the menu to ensure customers feel valued and engaged throughout their visit. You are the primary point of contact for guests, delivering personalized attention, recommending diverse menu items including wings, drinks, and specialty promotions, and maintaining a high-energy pace to complement the restaurant's sports-centric environment. Your responsibilities include not only taking orders with precision but also anticipating needs, managing dietary requests, and resolving issues promptly to create seamless and enjoyable dining experiences.
The role demands a unique combination of interpersonal skills, attentiveness, and passion for hospitality. You will contribute to a positive atmosphere that encourages guests to relax and enjoy their time, whether celebrating a big game or simply dining out. Buffalo Wild Wings offers an engaging and supportive work environment, emphasizing continuous learning and career development. With clearly defined paths for advancement, comprehensive training, and opportunities to participate in community and wellbeing programs, the Hospitality Server position is ideal for individuals enthusiastic about guest service and eager to grow professionally in the hospitality industry. Employment type is typically part-time or full-time, offering flexible scheduling to accommodate different lifestyles and commitments. Compensation is competitive with opportunities for bonuses and incentives based on performance and engagement. This role is essential in reinforcing Buffalo Wild Wings' reputation as the ultimate destination for social dining and entertaining experiences.
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate clearly and effectively
- strong organizational skills
- ability to multitask in a fast-paced environment
- willingness to work flexible hours including evenings, weekends, and holidays
- ability to stand for extended periods
- compliance with food safety and alcohol service guidelines
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
- Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing
Job Duties
- You go far beyond standard order-taking
- you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
- Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
- You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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