Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives
Job Description
Buffalo Wild Wings is a renowned restaurant chain known for its vibrant and energetic atmosphere, exceptional wings, and a variety of sports viewing experiences. As a leading sports bar and casual dining establishment, Buffalo Wild Wings combines a passion for sports with a commitment to outstanding guest service. The brand has cultivated a loyal customer base by delivering not only great food and drinks but also memorable, communal experiences centered around major sporting events and social gatherings. With locations throughout the United States, Buffalo Wild Wings has become a top destination for fans and food lovers alike, providing an exciting environment where guests can enjoy delicious meals while watching their favorite teams in action. This company prioritizes team member development, offering a range of benefits and career advancement opportunities to create a supportive workplace culture that encourages growth and success.
As a Hospitality Server at Buffalo Wild Wings, you play a vital role in creating an exceptional and dynamic dining experience for all guests. This position demands more than just taking orders; it is about becoming a warm, welcoming host and expert guide who ensures each visitor enjoys a genuinely memorable experience. Serving as the primary point of contact between the guests and the restaurant, you will expertly navigate patrons through the diverse menu options, including wings, beverages, and exclusive promotional specials. Your responsibilities extend to maintaining the high-energy and lively atmosphere that makes Buffalo Wild Wings the ultimate hotspot for gameday celebrations or an entertaining night out. The role highlights the importance of nurturing positive interactions, delivering enthusiastic hospitality, and transforming routine service into occasions filled with excitement and satisfaction. This hands-on position requires keen attention to detail, excellent communication skills, and a genuine passion for service excellence. You will collaborate closely with front-of-house and back-of-house teams to ensure smooth service flow and uphold all food safety and hygiene standards. Buffalo Wild Wings supports its servers with comprehensive training programs, ongoing professional development, and clearly defined career pathways, making it an ideal role for those eager to advance within the hospitality industry while enjoying a fun, fast-paced work environment. Employment type typically includes part-time and full-time positions, with competitive hourly wages and additional benefits designed to enhance the overall work experience and employee well-being.
As a Hospitality Server at Buffalo Wild Wings, you play a vital role in creating an exceptional and dynamic dining experience for all guests. This position demands more than just taking orders; it is about becoming a warm, welcoming host and expert guide who ensures each visitor enjoys a genuinely memorable experience. Serving as the primary point of contact between the guests and the restaurant, you will expertly navigate patrons through the diverse menu options, including wings, beverages, and exclusive promotional specials. Your responsibilities extend to maintaining the high-energy and lively atmosphere that makes Buffalo Wild Wings the ultimate hotspot for gameday celebrations or an entertaining night out. The role highlights the importance of nurturing positive interactions, delivering enthusiastic hospitality, and transforming routine service into occasions filled with excitement and satisfaction. This hands-on position requires keen attention to detail, excellent communication skills, and a genuine passion for service excellence. You will collaborate closely with front-of-house and back-of-house teams to ensure smooth service flow and uphold all food safety and hygiene standards. Buffalo Wild Wings supports its servers with comprehensive training programs, ongoing professional development, and clearly defined career pathways, making it an ideal role for those eager to advance within the hospitality industry while enjoying a fun, fast-paced work environment. Employment type typically includes part-time and full-time positions, with competitive hourly wages and additional benefits designed to enhance the overall work experience and employee well-being.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to handle cash and credit transactions accurately
- Knowledge of food safety and hygiene standards
- Ability to stand for extended periods and perform physical tasks related to serving
- Excellent communication skills
- Availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
- Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing
Job Duties
- You go far beyond standard order-taking
- you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
- Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
- You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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