Buffalo Wild Wings logo

Hospitality Server

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

weekly pay schedule
flexible scheduling
shift meal discounts
Professional Development
career advancement
Paid Time Off
401(k) Plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Employee Referral Program
Wellbeing Support Tools
recognition programs
Slip-resistant shoes
Community involvement
Grant programs
Training incentives

Job Description

Buffalo Wild Wings is a dynamic restaurant and sports bar chain renowned for its vibrant atmosphere, exceptional wing flavors, and commitment to delivering an engaging guest experience. Celebrated as a top destination for sports enthusiasts and casual diners alike, Buffalo Wild Wings combines great food, exciting game-day events, and welcoming service to create memorable outings for every guest. With locations across the country, the brand prides itself on promoting a lively and inclusive environment where customers can enjoy a variety of menu offerings amidst the thrill of live sports and social gatherings.

As a Hospitality Server at Buffalo Wild Wings, you play a pivotal role in elevating the overall dining experience. Beyond just taking orders, this role requires you to be the key point of contact and expert guide for guests throughout their visit. You contribute to a high-energy environment by enthusiastically engaging with customers, ensuring that every visit transforms into a meaningful, enjoyable occasion. Your responsibilities will involve welcoming guests warmly, providing detailed menu insights, guiding patrons through food and beverage choices, and expertly managing tables from seating to checkout.

This part-time or full-time position entails working in a fast-paced, team-oriented setting where strong interpersonal skills and careful attention to detail are vital. You will be instrumental in maintaining smooth service flow by collaborating closely with both front-of-house and kitchen teams. An authentic passion for hospitality and a natural ability to create a captivating atmosphere helps you ensure guests feel uniquely valued and appreciated. This role is ideal for individuals who thrive in energetic environments, enjoy interacting with diverse customers, and take pride in making every dining experience exceptional.

Buffalo Wild Wings offers a comprehensive range of benefits designed to support employee growth and well-being, including industry-leading training programs, flexible scheduling, health coverage, paid time off, and opportunities for career advancement. As a Hospitality Server, you will gain professional development opportunities and be part of a vibrant culture focused on teamwork, community involvement, and guest satisfaction. If you are motivated to contribute to a lively and rewarding environment while building your career in hospitality, Buffalo Wild Wings invites you to join their team and become a vital player in crafting unforgettable moments for their guests.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to stand for extended periods
  • Must be at least 18 years old
  • Able to handle cash and operate POS systems

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere
  • Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Familiarity with POS systems is a plus
  • Previous experience in hospitality or customer service preferred

Job Duties

  • Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
  • Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
  • Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
  • Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
  • Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
  • Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
  • Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
  • Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef