Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives
Job Description
Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delectable wings, and extensive selection of beers and beverages. With locations across numerous states, Buffalo Wild Wings has cultivated a reputation as the ultimate destination for sports enthusiasts and anyone looking to enjoy a lively dining experience. The company prides itself on delivering energetic hospitality, exceptional service, and creating memorable moments for guests during game days or social outings. As a dynamic and fast-paced casual dining establishment, Buffalo Wild Wings thrives on fostering an environment where both customers and staff share the excitement of the game and the pleasure of exceptional food and drinks.
The role of Hospitality Server at Buffalo Wild Wings is a pivotal position designed for individuals who go beyond conventional server duties. This position calls for someone who excels at creating an engaging, high-energy dining experience that transforms each visit into a noteworthy occasion. Servers are not just order-takers but expert guides who help guests navigate the diverse menu selections, including specialty wings, appetizers, beverages, and promotions, all while upholding the spirited atmosphere the brand is known for. Successful Hospitality Servers are passionate about customer service, able to anticipate guest needs, and committed to maintaining a clean, organized dining space.
As the primary point of contact for guests, Hospitality Servers play a crucial role in maintaining Buffalo Wild Wings’ reputation for exceptional hospitality and memorable experiences. Their responsibilities range from warmly welcoming guests to managing the entire table service, accurately processing orders through the point of sale (POS) system, and ensuring timely delivery of food and beverages. Additionally, they work collaboratively with kitchen and bar staff, uphold all food safety and hygiene regulations, and maintain a safe and positive environment for guests and team members alike. This role requires excellent organizational skills, attention to detail, and a genuine passion for guest satisfaction.
From flexible scheduling options to competitive weekly pay and extensive benefits, Buffalo Wild Wings offers an appealing opportunity for those seeking a career in the hospitality and casual dining industry. The position supports continuous professional development and career advancement, making it ideal for motivated individuals who seek growth and engagement in an exciting work environment. Notably, employees enjoy perks such as discounts on meals, access to wellbeing support tools, and opportunities to participate in community engagement initiatives.
The role of Hospitality Server at Buffalo Wild Wings is a pivotal position designed for individuals who go beyond conventional server duties. This position calls for someone who excels at creating an engaging, high-energy dining experience that transforms each visit into a noteworthy occasion. Servers are not just order-takers but expert guides who help guests navigate the diverse menu selections, including specialty wings, appetizers, beverages, and promotions, all while upholding the spirited atmosphere the brand is known for. Successful Hospitality Servers are passionate about customer service, able to anticipate guest needs, and committed to maintaining a clean, organized dining space.
As the primary point of contact for guests, Hospitality Servers play a crucial role in maintaining Buffalo Wild Wings’ reputation for exceptional hospitality and memorable experiences. Their responsibilities range from warmly welcoming guests to managing the entire table service, accurately processing orders through the point of sale (POS) system, and ensuring timely delivery of food and beverages. Additionally, they work collaboratively with kitchen and bar staff, uphold all food safety and hygiene regulations, and maintain a safe and positive environment for guests and team members alike. This role requires excellent organizational skills, attention to detail, and a genuine passion for guest satisfaction.
From flexible scheduling options to competitive weekly pay and extensive benefits, Buffalo Wild Wings offers an appealing opportunity for those seeking a career in the hospitality and casual dining industry. The position supports continuous professional development and career advancement, making it ideal for motivated individuals who seek growth and engagement in an exciting work environment. Notably, employees enjoy perks such as discounts on meals, access to wellbeing support tools, and opportunities to participate in community engagement initiatives.
Job Requirements
- High school diploma or equivalent
- Previous experience in a fast-paced hospitality or customer service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a high-energy environment
- Basic math skills for handling transactions
- Flexibility to work evenings weekends and holidays
- Ability to stand and walk for extended periods
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
- Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing
Job Duties
- You go far beyond standard order-taking
- you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
- Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
- You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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