Hospitality Server

Redlands, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

weekly pay schedule

flexible scheduling

meal discounts

Professional Development

career advancement

Paid Time Off

401k

Tuition Reimbursement

Health Insurance

Dental Insurance

Vision Insurance

Employee Referral Program

employee recognition

Slip-resistant shoes

Community involvement

Training incentives

Grant programs

Job Description

Buffalo Wild Wings is a renowned restaurant chain famous for its vibrant atmosphere, delicious wings, and sports-centric venues. Founded with the vision to bring people together through great food and sporting events, Buffalo Wild Wings has become a go-to destination for casual dining, social gatherings, and unforgettable game day experiences. The establishment prides itself on creating an environment that combines high energy, exceptional service, and a menu that caters to diverse tastes including a wide variety of wings, appetizers, drinks, and other American favorites. With a strong focus on customer satisfaction and team collaboration, Buffalo Wild Wings continues to expand its footprint while maintaining its commitment to quality and community involvement.

The role of a Hospitality Server at Buffalo Wild Wings is pivotal in delivering an exceptional dining experience that goes beyond ordinary service. This position is designed for individuals who thrive in fast-paced, energetic environments and who possess a natural talent for hospitality and guest engagement. As a Hospitality Server, you are more than just a server; you are a dedicated host, an expert guide, and the primary point of contact for all guests visiting the restaurant. Your responsibilities include welcoming guests, expertly navigating them through the menu, accommodating their special requests, and ensuring that every interaction is lively and memorable. This role demands excellent communication skills, a keen attention to detail, and a passion for creating moments that patrons will cherish. The Hospitality Server effectively transforms routine dining into celebrated occasions by maintaining a positive atmosphere that supports the lively spirit of game days and social nights out.

Employment in this role offers flexibility and competitive benefits, including a weekly pay schedule and opportunities for professional growth. This position is ideal for individuals who enjoy engaging with people, working as part of a dynamic team, and contributing to a vibrant dining environment that values both customer satisfaction and community engagement. The detailed training programs and career advancement opportunities further enhance the appeal of working at Buffalo Wild Wings, making it a rewarding choice for those seeking a fulfilling hospitality career.

Job Requirements

High school diploma or equivalent
previous experience in a fast-paced restaurant or hospitality environment preferred
strong communication and interpersonal skills
ability to work flexible hours including nights, weekends, and holidays
ability to stand and walk for extended periods
basic math skills for handling transactions
commitment to following food safety and hygiene standards
positive attitude and team-oriented mindset

Job Qualifications

Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
process payments accurately, handle cash and credit transactions, and ensure correct change is provided
adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members