Buffalo Wild Wings logo

Hospitality Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay schedule
flexible scheduling
Employee Discounts
Professional development opportunities
Paid Time Off
401(k) retirement plan
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Employee Referral Program
recognition initiatives
Community Involvement Programs
Workplace safety programs
Training incentives

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar chain known for its vibrant atmosphere, delicious wings, and extensive selection of beers and sauces. Renowned for being the ultimate destination for gameday gatherings and social nights, the company emphasizes fun, energy, and excellent customer service. With a passion for sports and community engagement, Buffalo Wild Wings creates an exciting environment that attracts guests looking for a memorable dining experience. The restaurant prides itself on offering a welcoming and lively atmosphere combined with quality food and beverages.

As a Hospitality Server at Buffalo Wild Wings, you will play a crucial role in delivering an exceptional and high-energy dining experience. This position goes beyond the traditional role of order-taking; you will be the dedicated host and expert guide to every guest, ensuring they feel valued and appreciated throughout their visit. Your responsibilities include managing table service, expertly navigating patrons through the diverse menu, and maintaining the venue's energetic vibe that customers expect. This role requires a natural ability to create engaging and memorable moments, fueled by enthusiasm and exceptional guest service skills.

In this role, you will be the primary point of contact for guests, responsible for friendly interactions that contribute to a positive atmosphere. By anticipating guest needs and responding quickly to any concerns, you will help ensure guests have a seamless and enjoyable visit. Your expertise in menu items and special promotions will support guests in making the best dining choices that enhance their experience. Additionally, you will collaborate with front-of-house and back-of-house team members to maintain smooth service delivery and uphold high standards of food safety, hygiene, and responsible alcohol service.

Working at Buffalo Wild Wings offers more than just a job – it is a chance to be part of a vibrant team dedicated to hospitality excellence and community involvement. The environment is engaging and fast-paced, with opportunities for personal and professional growth. Serving at Buffalo Wild Wings means joining a company that values energetic and passionate team members who are committed to creating memorable experiences for every customer. Employment is typically part-time or full-time, with flexible scheduling options to accommodate various lifestyles, accompanied by competitive pay and a wealth of benefits designed to support the health, wellbeing, and career growth of its employees.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to stand and walk for extended periods
  • Basic math skills for handling payments
  • Willingness to work flexible shifts including evenings weekends and holidays
  • Adherence to food safety and hygiene standards
  • Team player with a positive attitude
  • Must be of legal age to serve alcohol where applicable

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming lively and engaging atmosphere making certain every guest feels uniquely valued and appreciated
  • Excels at organizing tasks maintaining exceptional attention to detail and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • Warmly welcome guests and manage all aspects of the table service ensuring prompt and precise delivery of food and beverages
  • Serve as a knowledgeable menu expert offering recommendations and guiding guests through food drink and promotional specials
  • Accurately take and input guest orders into the POS system communicating any special requests or dietary needs clearly to the kitchen staff
  • Proactively anticipate guest needs and promptly address any concerns ensuring complete satisfaction and a memorable visit
  • Maintain the cleanliness and organization of the dining areas including tables service stations and surrounding environments
  • Process payments accurately handle cash and credit transactions and ensure correct change is provided
  • Adhere strictly to all food safety hygiene and responsible alcohol service regulations
  • Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • Actively promote a high-energy positive and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

No experience required


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