Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives
Job Description
Buffalo Wild Wings is a leading sports bar and casual dining restaurant chain in the United States known for its vibrant atmosphere, extensive menu of wings, burgers, and beverages, and commitment to delivering an unmatched guest experience. With numerous locations nationwide, Buffalo Wild Wings serves as a premier destination for sports fans and casual diners alike, featuring numerous TVs showing live games, engaging events, and an exciting environment that brings people together. The company prides itself on its dedication to hospitality, quality food, and creating memorable experiences that encourage repeat visits and a loyal customer base.
As a Hospitality Server at Buffalo Wild Wings, you play an essential role in crafting an energetic and memorable dining experience for every guest. This role goes well beyond the traditional duties of a server; you are a host and an expert guide, dedicated to ensuring guests feel welcome and valued from the moment they arrive. As the primary point of contact, you engage with customers by expertly navigating through the diverse menu offerings, including wings with various sauces, burgers, appetizers, drinks, and special promotions. Your enthusiasm and friendly demeanor contribute to the lively atmosphere that makes Buffalo Wild Wings a favorite spot for gameday celebrations or a fun night out with friends and family.
Your responsibilities as a Hospitality Server include warmly welcoming guests, managing table service, accurately taking orders, and ensuring timely delivery of food and beverages. You provide knowledgeable recommendations while demonstrating an authentic passion for superior guest service, turning routine visits into special occasions. Attention to detail and effective teamwork are crucial, as you collaborate with both front-of-house and back-of-house employees to maintain seamless operations. You are also responsible for maintaining cleanliness in dining areas and adhering to food safety and alcohol service regulations to provide a safe and enjoyable environment.
Buffalo Wild Wings offers an engaging work environment where the excitement of the big game is part of every shift. Employees benefit from a variety of perks including weekly pay, flexible scheduling, generous discounts on meals, and career advancement opportunities. The company supports continuous professional development through industry-leading onboarding and training programs. Additionally, comprehensive health coverage, retirement savings plans, paid time off, tuition reimbursement, and wellbeing support tools contribute to a supportive workplace focused on employee satisfaction and growth. The culture emphasizes recognition, community involvement, safety, and fun, making this an ideal position for individuals with a natural talent for hospitality and a passion for delivering outstanding guest experiences.
As a Hospitality Server at Buffalo Wild Wings, you play an essential role in crafting an energetic and memorable dining experience for every guest. This role goes well beyond the traditional duties of a server; you are a host and an expert guide, dedicated to ensuring guests feel welcome and valued from the moment they arrive. As the primary point of contact, you engage with customers by expertly navigating through the diverse menu offerings, including wings with various sauces, burgers, appetizers, drinks, and special promotions. Your enthusiasm and friendly demeanor contribute to the lively atmosphere that makes Buffalo Wild Wings a favorite spot for gameday celebrations or a fun night out with friends and family.
Your responsibilities as a Hospitality Server include warmly welcoming guests, managing table service, accurately taking orders, and ensuring timely delivery of food and beverages. You provide knowledgeable recommendations while demonstrating an authentic passion for superior guest service, turning routine visits into special occasions. Attention to detail and effective teamwork are crucial, as you collaborate with both front-of-house and back-of-house employees to maintain seamless operations. You are also responsible for maintaining cleanliness in dining areas and adhering to food safety and alcohol service regulations to provide a safe and enjoyable environment.
Buffalo Wild Wings offers an engaging work environment where the excitement of the big game is part of every shift. Employees benefit from a variety of perks including weekly pay, flexible scheduling, generous discounts on meals, and career advancement opportunities. The company supports continuous professional development through industry-leading onboarding and training programs. Additionally, comprehensive health coverage, retirement savings plans, paid time off, tuition reimbursement, and wellbeing support tools contribute to a supportive workplace focused on employee satisfaction and growth. The culture emphasizes recognition, community involvement, safety, and fun, making this an ideal position for individuals with a natural talent for hospitality and a passion for delivering outstanding guest experiences.
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in a hospitality or customer service position preferred
- Ability to provide excellent guest service and interpersonal skills
- Strong organizational and multitasking abilities
- Availability to work flexible hours including evenings weekends and holidays
- Basic math skills for handling transactions
- Physical ability to stand for extended periods and carry trays
- Must comply with all food safety and alcohol service guidelines
- Ability to work collaboratively with team members
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
- Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing
Job Duties
- You go far beyond standard order-taking
- you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
- Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
- You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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