Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives
Job Description
Buffalo Wild Wings is a leading restaurant and sports bar franchise known for its vibrant atmosphere and dedication to quality food and exceptional service. Established as a go-to destination for sports fans and casual diners alike, Buffalo Wild Wings combines the excitement of live sports events with a diverse menu that features their famous wings, a variety of flavorful sauces, and an array of other delicious food and beverage options. With numerous locations nationwide, the company prides itself on delivering a high-energy dining experience that brings people together to share moments of celebration and camaraderie. Their commitment to employee development and a positive culture makes them a standout employer in the hospitality industry.
As a Hospitality Server at Buffalo Wild Wings, you play a key role in crafting an exceptional and energetic dining experience for every guest. This position is much more than the traditional order-taking role; it involves being a dedicated host and expert guide who ensures every patron receives personalized attention and feels welcome in the dynamic environment of the restaurant. Servers are the primary point of contact for guests, responsible for navigating the diverse menu offerings, recommending food and drink options, and setting a lively tone that complements the excitement of gameday and other entertainment events hosted by the venue.
The Hospitality Server is instrumental in transforming routine dining into celebrated occasions by delivering enthusiastic hospitality and fostering positive interactions. This involves warm guest greetings, accurate order taking and input into the POS system, attention to special customer needs including dietary restrictions, and maintaining the cleanliness and organization of the dining area. The role demands excellent communication skills, a genuine passion for superior guest service, and the ability to multitask effectively in a fast-paced environment. Servers also follow strict food safety, hygiene, and responsible alcohol service guidelines to ensure compliance and guest safety.
Furthermore, this role offers a unique opportunity for professional growth within Buffalo Wild Wings. Employees benefit from comprehensive training programs, clearly defined career advancement pathways, and ongoing development opportunities. In addition to a competitive wage and flexible scheduling, they enjoy a variety of benefits designed to support their well-being and career aspirations. This includes health coverage options, tuition reimbursement programs, and participation in charitable initiatives, fostering a supportive and inclusive work culture. If you are passionate about engaging guests, thrive in a high-energy setting, and want to be part of a nationally recognized hospitality brand, the Hospitality Server position at Buffalo Wild Wings offers a rewarding and dynamic career path.
As a Hospitality Server at Buffalo Wild Wings, you play a key role in crafting an exceptional and energetic dining experience for every guest. This position is much more than the traditional order-taking role; it involves being a dedicated host and expert guide who ensures every patron receives personalized attention and feels welcome in the dynamic environment of the restaurant. Servers are the primary point of contact for guests, responsible for navigating the diverse menu offerings, recommending food and drink options, and setting a lively tone that complements the excitement of gameday and other entertainment events hosted by the venue.
The Hospitality Server is instrumental in transforming routine dining into celebrated occasions by delivering enthusiastic hospitality and fostering positive interactions. This involves warm guest greetings, accurate order taking and input into the POS system, attention to special customer needs including dietary restrictions, and maintaining the cleanliness and organization of the dining area. The role demands excellent communication skills, a genuine passion for superior guest service, and the ability to multitask effectively in a fast-paced environment. Servers also follow strict food safety, hygiene, and responsible alcohol service guidelines to ensure compliance and guest safety.
Furthermore, this role offers a unique opportunity for professional growth within Buffalo Wild Wings. Employees benefit from comprehensive training programs, clearly defined career advancement pathways, and ongoing development opportunities. In addition to a competitive wage and flexible scheduling, they enjoy a variety of benefits designed to support their well-being and career aspirations. This includes health coverage options, tuition reimbursement programs, and participation in charitable initiatives, fostering a supportive and inclusive work culture. If you are passionate about engaging guests, thrive in a high-energy setting, and want to be part of a nationally recognized hospitality brand, the Hospitality Server position at Buffalo Wild Wings offers a rewarding and dynamic career path.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to multitask and work in a fast-paced environment
- Strong communication and interpersonal skills
- Basic math skills for handling transactions
- Willingness to work flexible hours including evenings weekends and holidays
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
- Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing
Job Duties
- You go far beyond standard order-taking
- you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
- Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
- You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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