Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
weekly pay schedule
flexible scheduling options
Generous discounts on meals
Professional development opportunities
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
Employee Referral Program
Community Involvement Programs
recognition initiatives
slip-resistant shoe program
Training competitions and incentives
Access to wellbeing support tools
Exclusive employee discounts
Job Description
Buffalo Wild Wings is a premier American casual dining restaurant and sports bar known for its vibrant atmosphere, extensive menu offerings, and dedication to providing an unparalleled dining experience centered around sports and social gatherings. Established with a goal to create a fun and lively venue, Buffalo Wild Wings has become a top destination for guests looking to enjoy delicious wings, a wide selection of beverages, and the thrill of watching live games in a high-energy environment. With multiple locations across the United States, the company prides itself on delivering memorable experiences through energetic hospitality, community involvement, and continuous innovation in its service approach. As part of a global hospitality group, Buffalo Wild Wings also emphasizes employee development, customer satisfaction, and community engagement as key pillars of its operational philosophy.
The role of Hospitality Server at Buffalo Wild Wings is critical in shaping the guest experience and ensuring the restaurant’s vibrant, welcoming ambiance is maintained throughout each shift. This position goes beyond merely taking orders; it involves being the main point of contact for guests, serving as both a knowledgeable guide and enthusiastic host. Hospitality Servers are tasked with crafting personalized and engaging dining experiences, expertly navigating patrons through menu selections that feature wings, appetizers, beverages, and promotional specials. The server is essential in creating an atmosphere that feels like an exciting game day or night out, where every guest feels valued and enjoys seamless service.
In this role, the Hospitality Server actively contributes to the team’s success by managing all aspects of table service — from greeting guests warmly to delivering accurate orders promptly. Utilizing a POS system, servers handle transactions efficiently while communicating any special dietary requests clearly to the kitchen. Beyond technical skills, the position demands a proactive approach in anticipating guest needs, resolving concerns quickly, and maintaining the cleanliness and organization of the dining area. Adhering to food safety, hygiene, and responsible alcohol service protocols is paramount, ensuring a safe and enjoyable environment for all patrons.
This position offers an exciting and dynamic workplace where the excitement of sports meets exceptional customer service. The Hospitality Server role is designed for individuals who thrive in fast-paced, team-oriented settings and possess a natural talent for connecting with guests in a lively yet professional manner. Buffalo Wild Wings supports its employees with industry-leading training, opportunities for career advancement, flexible scheduling, and a comprehensive benefits package, making it an attractive choice for those passionate about hospitality and guest engagement. If you have a flair for creating memorable moments and enjoy being part of a vibrant team, this role offers the perfect opportunity to grow and succeed within a well-established and respected brand.
The role of Hospitality Server at Buffalo Wild Wings is critical in shaping the guest experience and ensuring the restaurant’s vibrant, welcoming ambiance is maintained throughout each shift. This position goes beyond merely taking orders; it involves being the main point of contact for guests, serving as both a knowledgeable guide and enthusiastic host. Hospitality Servers are tasked with crafting personalized and engaging dining experiences, expertly navigating patrons through menu selections that feature wings, appetizers, beverages, and promotional specials. The server is essential in creating an atmosphere that feels like an exciting game day or night out, where every guest feels valued and enjoys seamless service.
In this role, the Hospitality Server actively contributes to the team’s success by managing all aspects of table service — from greeting guests warmly to delivering accurate orders promptly. Utilizing a POS system, servers handle transactions efficiently while communicating any special dietary requests clearly to the kitchen. Beyond technical skills, the position demands a proactive approach in anticipating guest needs, resolving concerns quickly, and maintaining the cleanliness and organization of the dining area. Adhering to food safety, hygiene, and responsible alcohol service protocols is paramount, ensuring a safe and enjoyable environment for all patrons.
This position offers an exciting and dynamic workplace where the excitement of sports meets exceptional customer service. The Hospitality Server role is designed for individuals who thrive in fast-paced, team-oriented settings and possess a natural talent for connecting with guests in a lively yet professional manner. Buffalo Wild Wings supports its employees with industry-leading training, opportunities for career advancement, flexible scheduling, and a comprehensive benefits package, making it an attractive choice for those passionate about hospitality and guest engagement. If you have a flair for creating memorable moments and enjoy being part of a vibrant team, this role offers the perfect opportunity to grow and succeed within a well-established and respected brand.
Job Requirements
- High school diploma or equivalent
- Previous experience in a fast-paced dining environment preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and carry out physical tasks
- Basic math skills for handling transactions
- Must be at least 18 years old due to alcohol service regulations
- Ability to work flexible hours including nights weekends and holidays
- Commitment to delivering excellent customer service and teamwork
Job Qualifications
- Possesses a natural talent for cultivating a welcoming lively and engaging atmosphere making certain every guest feels uniquely valued and appreciated
- Excels at organizing tasks maintaining exceptional attention to detail and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing
Job Duties
- Warmly welcome guests and manage all aspects of the table service ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert offering recommendations and guiding guests through food drink and promotional specials
- Accurately take and input guest orders into the POS system communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas including tables service stations and surrounding environments
- Process payments accurately handle cash and credit transactions and ensure correct change is provided
- Adhere strictly to all food safety hygiene and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy positive and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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