Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
weekly pay schedule
flexible scheduling options
Generous discounts on shift meals and family dining
Professional development opportunities
Paid Time Off
401(k) retirement savings plan
tuition reimbursement programs
comprehensive health coverage
Employee Referral Program
recognition initiatives
slip-resistant shoe program
Community Involvement Programs
Wellbeing Support Tools
Training competitions and incentives
Job Description
Buffalo Wild Wings is a dynamic restaurant and sports bar chain known for its vibrant atmosphere and extensive menu featuring wings, beer, and a variety of beverage options. Celebrated for being the ultimate destination for sports fans and social gatherings, Buffalo Wild Wings thrives on creating an energetic and engaging environment where guests can enjoy memorable moments. The company emphasizes exceptional guest experiences through passionate service and a lively setting during game days or any night out. Backed by a commitment to employee development and community involvement, Buffalo Wild Wings offers a supportive workplace that values enthusiasm, teamwork, and career growth.
The role of a Hospitality Server at Buffalo Wild Wings is essential to delivering an extraordinary dining experience. This position goes beyond the traditional idea of taking orders; it involves acting as a host, guide, and ambassador for the brand, adeptly managing interactions with guests to create genuinely memorable moments. Hospitality Servers are the primary points of contact, expertly navigating patrons through diverse menu offerings, providing informed recommendations, and consistently maintaining the high-energy atmosphere that defines the venue. This role demands a natural talent for fostering a welcoming and lively ambiance where every guest feels uniquely valued and appreciated.
In addition to greeting and managing table service, Hospitality Servers ensure timely and accurate delivery of food and beverages, attentively address guest needs, and uphold rigorous food safety and hygiene standards. The position requires excellent communication skills, organizational prowess, and a passion for superior guest service. Hospitality Servers collaborate closely with front-of-house and back-of-house teams to keep operations running efficiently. This role offers flexible scheduling, competitive weekly pay, extensive benefits, and opportunities for professional development. Employees in this role are encouraged to participate in community engagement programs and benefit from a robust recognition and incentive system. As a Hospitality Server, you will have the unique opportunity to transform routine service into celebrated occasions, delivering enthusiastic hospitality to enhance every guest's visit.
The role of a Hospitality Server at Buffalo Wild Wings is essential to delivering an extraordinary dining experience. This position goes beyond the traditional idea of taking orders; it involves acting as a host, guide, and ambassador for the brand, adeptly managing interactions with guests to create genuinely memorable moments. Hospitality Servers are the primary points of contact, expertly navigating patrons through diverse menu offerings, providing informed recommendations, and consistently maintaining the high-energy atmosphere that defines the venue. This role demands a natural talent for fostering a welcoming and lively ambiance where every guest feels uniquely valued and appreciated.
In addition to greeting and managing table service, Hospitality Servers ensure timely and accurate delivery of food and beverages, attentively address guest needs, and uphold rigorous food safety and hygiene standards. The position requires excellent communication skills, organizational prowess, and a passion for superior guest service. Hospitality Servers collaborate closely with front-of-house and back-of-house teams to keep operations running efficiently. This role offers flexible scheduling, competitive weekly pay, extensive benefits, and opportunities for professional development. Employees in this role are encouraged to participate in community engagement programs and benefit from a robust recognition and incentive system. As a Hospitality Server, you will have the unique opportunity to transform routine service into celebrated occasions, delivering enthusiastic hospitality to enhance every guest's visit.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to stand for extended periods and carry moderate weight
- Flexible availability including nights weekends and holidays
- Strong communication skills
- Ability to work in a fast-paced environment and multitask effectively
- Basic math skills for handling transactions
Job Qualifications
- Possesses a natural talent for cultivating a welcoming lively and engaging atmosphere
- Excels at organizing tasks maintaining exceptional attention to detail
- Demonstrates an authentic passion for delivering superior guest service
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced team environment
- Familiarity with POS systems is preferred
Job Duties
- Warmly welcome guests and manage table service ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert offering recommendations and guiding guests through food drink and promotional specials
- Accurately take and input guest orders into the POS system communicating any special requests or dietary needs to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns ensuring complete satisfaction and a memorable visit
- Maintain cleanliness and organization of dining areas including tables service stations and surrounding environments
- Process payments accurately handle cash and credit transactions and ensure correct change is provided
- Adhere strictly to all food safety hygiene and responsible alcohol service regulations
- Collaborate effectively with team members across front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy positive and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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