Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives

Job Description

Buffalo Wild Wings is a prominent American casual dining restaurant and sports bar franchise known for its vibrant and energetic atmosphere centered around wings, beer, and live sports viewing. Established with the mission of providing the ultimate gameday experience, Buffalo Wild Wings has become a favorite destination for sports enthusiasts, families, and groups of friends seeking not just a meal but a lively gathering place. The company prides itself on combining great food, an extensive selection of beverages, and engaging entertainment such as large-screen TVs broadcasting live sporting events. Located across numerous cities nationwide, Buffalo Wild Wings fosters a community-centric vibe that enhances patrons' enjoyment through spirited service and a welcoming environment. As a company, it emphasizes teamwork, professional development, and creating memorable guest experiences while maintaining high standards of hospitality.Multiple roles in the front-of-house complement the restaurant's dynamic setting, with the Hospitality Server position playing a pivotal role. This role transcends traditional server duties by incorporating elements of hosting and customer engagement. Employment in this role offers an exciting opportunity to be part of an energetic team that thrives on delivering enthusiastic service. The Hospitality Server acts as the primary point of contact for guests, setting the tone for their visit through attentive service and expert menu guidance. The ideal candidate will have a knack for creating a warm, lively atmosphere that makes every guest feel valued and appreciated, ensuring each visit is not only satisfying but memorable.The responsibility of this position includes managing table service from greeting guests to processing payments, all while maintaining an upbeat and inviting environment. Hospitality Servers at Buffalo Wild Wings expertly navigate patrons through diverse menu offerings, providing recommendations on food, drink, and promotional specials. They pay close attention to guest preferences and dietary needs, ensuring accurate and timely order delivery. This role demands a high level of organization, attention to detail, and genuine passion for hospitality. The server also collaborates seamlessly with kitchen and bar staff to maintain smooth service flow and adhere to all food safety and hygiene regulations. Working as a Hospitality Server at Buffalo Wild Wings means participating in an engaging workplace that celebrates the energy and excitement of live sports combined with excellent customer service. The position provides an excellent pathway for individuals looking to develop their careers in the hospitality industry with opportunities for professional development and career advancement. Competitive compensation aligns with industry standards and includes benefits such as paid time off, health coverage, and a company-matched 401(k) plan. This role invites candidates who are enthusiastic, service-oriented, and eager to contribute to a team-driven environment where guest experiences are transformed into cherished moments.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer-facing role preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced, team-oriented environment
  • flexibility to work evenings, weekends, and holidays
  • attentiveness to food safety and hygiene standards
  • basic proficiency with POS systems
  • enthusiastic and positive attitude

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere
  • excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
  • serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
  • accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
  • proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
  • maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
  • process payments accurately, handle cash and credit transactions, and ensure correct change is provided
  • adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
  • collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

No experience required


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