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Hospitality Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Employee Discounts
Tuition Reimbursement

Job Description

Buffalo Wild Wings is a leading sports bar and casual dining restaurant chain known for its energetic atmosphere and dedication to providing guests with an exceptional dining experience centered around sports, great food, and a vibrant social scene. With a reputation for excellent wings, signature sauces, and a robust menu of craft beers and drinks, Buffalo Wild Wings has created a staple destination for game day gatherings, social outings, and memorable moments with friends and family. The company prides itself on fostering a fun, fast-paced environment where team members collaborate to deliver top-tier hospitality in an engaging setting.

As a Hospitality Server at Buffalo Wild Wings, you will play a crucial role in curating a high-energy and unforgettable dining experience that goes well beyond taking orders. This role is designed for individuals who naturally thrive in lively environments and excel at creating warm, memorable moments for each guest. Beyond being a server, you act as a dedicated host and expert guide, knowledgeable about the diverse menu offerings including food selections, drinks, and promotional specials. Your ability to personalize service and maintain upbeat energy helps ensure every guest feels uniquely valued and excited about their visit.

In this position, you're more than the primary point of service; you are an ambassador of the Buffalo Wild Wings brand, embodying enthusiasm, professionalism, and genuine care. Your responsibilities include welcoming guests warmly, guiding them through the menu, accurately processing orders, anticipating guest needs, and swiftly resolving any concerns to ensure satisfaction. Maintaining the organization and cleanliness of dining areas while collaborating with team members is essential to delivering seamless, efficient service. Attention to detail and adherence to food safety and hygiene standards are critical aspects of your role.

Buffalo Wild Wings offers an engaging and supportive work environment where the excitement of live sports complements everyday job responsibilities. Employees benefit from clearly defined opportunities for professional growth, ongoing development programs, and a culture that recognizes and rewards exceptional performance. Whether you’re passionate about hospitality, sports, or creating joyful experiences, this role offers a dynamic platform to build a rewarding career with one of the most recognized brands in sports dining.

Employment type typically includes flexible scheduling to accommodate varied availability, with weekly pay, which makes it an ideal opportunity for those seeking a balance between work and personal life. The role provides substantial benefits including health insurance, retirement plans, paid time off, and employee discounts, aligning with Buffalo Wild Wings' commitment to supporting the well-being and success of its team members. This position invites you to be part of a community where your passion for service and people’s enjoyment converge to create moments worth sharing.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a fast-paced hospitality or customer service role preferred
  • strong communication and interpersonal skills
  • ability to multitask and stay organized in a dynamic environment
  • commitment to maintaining high standards of cleanliness and food safety
  • ability to work flexible hours including nights, weekends, and holidays
  • basic math skills for handling transactions
  • physical stamina to stand and move for extended periods

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
  • excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
  • serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
  • accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
  • proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
  • maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
  • process payments accurately, handle cash and credit transactions, and ensure correct change is provided
  • adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
  • collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

Entry Level (1-2 years)


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