Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
weekly pay schedule
flexible scheduling options
Generous discounts on shift meals and family dining
Onboarding and professional development opportunities
Defined career advancement paths
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching
tuition reimbursement programs
Comprehensive health coverage: medical, dental, and vision insurance
Community Involvement Programs
Employee Referral Bonuses
Wellbeing Support Tools
PerkSpot discounts
recognition initiatives
Slip-resistant shoe programs
Community engagement and charitable initiatives
Igniting Dreams Grant Program
Training competitions and incentives
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant chain renowned for delivering a dynamic, high-energy dining experience centered around great food, drinks, and the excitement of big sports events. With locations across various regions, Buffalo Wild Wings is a popular destination for guests looking to enjoy gameday gatherings, casual dining, or a fun night out with friends and family. The brand emphasizes a lively atmosphere, attentive service, and a diverse menu that caters to a wide variety of tastes and preferences, making it a staple in the casual dining and entertainment industry.
As a Hospitality Server at Buffalo Wild Wings, you play a critical role in enhancing the guest experience by going beyond the traditional responsibilities of order-taking. This position requires a dedicated individual who acts not only as a server but also as a welcoming host and knowledgeable guide, adept at creating memorable moments for every guest. You will be the primary point of contact for patrons, helping them navigate the diverse menu, which includes a wide selection of wings, signature sauces, appetizers, beverages, and promotional specials. Your enthusiasm and commitment to delivering exceptional hospitality will contribute to maintaining the venue’s energetic and engaging environment.
In this role, the Hospitality Server must be detail-oriented and adept at multitasking, handling guest orders with accuracy through the POS system while ensuring timely delivery and satisfaction. Anticipating guest needs and responding promptly to any concerns are essential to fostering repeat visits and positive word-of-mouth. You will maintain dining area cleanliness, enforce food safety and hygiene standards, and collaborate closely with kitchen and front-of-house teams to ensure seamless service flow. Your spirited approach to customer interactions will set the tone for an engaging dining experience that celebrates both the food and the excitement of communal sports viewership.
Employment with Buffalo Wild Wings offers both full-time and part-time positions with competitive wages and weekly pay schedules. Flexible scheduling options make it possible to balance work with personal commitments. The company values continuous professional development and provides opportunities for career growth within its vibrant and dynamic setting. Working at Buffalo Wild Wings means joining a team that prioritizes not only guest satisfaction but also employee well-being and advancement.
As a Hospitality Server at Buffalo Wild Wings, you play a critical role in enhancing the guest experience by going beyond the traditional responsibilities of order-taking. This position requires a dedicated individual who acts not only as a server but also as a welcoming host and knowledgeable guide, adept at creating memorable moments for every guest. You will be the primary point of contact for patrons, helping them navigate the diverse menu, which includes a wide selection of wings, signature sauces, appetizers, beverages, and promotional specials. Your enthusiasm and commitment to delivering exceptional hospitality will contribute to maintaining the venue’s energetic and engaging environment.
In this role, the Hospitality Server must be detail-oriented and adept at multitasking, handling guest orders with accuracy through the POS system while ensuring timely delivery and satisfaction. Anticipating guest needs and responding promptly to any concerns are essential to fostering repeat visits and positive word-of-mouth. You will maintain dining area cleanliness, enforce food safety and hygiene standards, and collaborate closely with kitchen and front-of-house teams to ensure seamless service flow. Your spirited approach to customer interactions will set the tone for an engaging dining experience that celebrates both the food and the excitement of communal sports viewership.
Employment with Buffalo Wild Wings offers both full-time and part-time positions with competitive wages and weekly pay schedules. Flexible scheduling options make it possible to balance work with personal commitments. The company values continuous professional development and provides opportunities for career growth within its vibrant and dynamic setting. Working at Buffalo Wild Wings means joining a team that prioritizes not only guest satisfaction but also employee well-being and advancement.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to stand, walk, and carry items for extended periods
- Flexible availability including evenings, weekends, and holidays
- Strong communication skills
- Ability to multitask and remain organized in a fast-paced environment
- Must be at least 18 years of age
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere
- Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service
- Excellent communication and interpersonal skills
- Ability to work effectively in fast-paced, team-oriented environments
- Previous hospitality or customer service experience is preferred
- Basic knowledge of food safety and hygiene standards
- Comfortable using POS systems and handling cash transactions
Job Duties
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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