
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive benefits
Employee Assistance Programs
Dining Discounts
Equal employment opportunity
Diverse work environment
Supportive work atmosphere
Career development opportunities
Job Description
Bottleneck Management is a leading hospitality company renowned for operating vibrant, high-energy restaurants that embody genuine service and a people-centric approach to hospitality. Recognized for cultivating exceptional dining experiences, Bottleneck Management emphasizes a workplace culture where the team’s well-being and professional growth are prioritized. With a commitment to inclusivity, respect, and equal opportunity, the company maintains a strong reputation in the restaurant industry for delivering quality service in a supportive and fun environment. The organization offers comprehensive benefits, employee assistance programs, and dining discounts, creating a work atmosphere that values its employees as much as its guests.
The role of Hospitality Server at Bottleneck Management encompasses much more than serving food and beverages; it is about creating memorable dining experiences that make guests feel genuinely welcomed and valued. This position is ideally suited for enthusiastic individuals passionate about the restaurant industry and eager to further develop their skills. Servers are essential team members who embody the company’s core values of understanding others' needs, supporting colleagues, and enjoying the work environment. They play a pivotal role in ensuring smooth restaurant operations by preparing stations for shifts, communicating effectively with customers, managing multiple tables with professionalism, and accommodating special dietary needs. The position demands a flexible schedule, including weekends, and requires the ability to thrive in a fast-paced, collaborative setting.
This opportunity offers Hospitality Servers the chance to evolve within an energetic team while delivering outstanding guest service. Bottleneck Management expects its servers to be knowledgeable about the menu or eager to learn, possess excellent interpersonal skills, and exhibit a positive, adaptive attitude. The role requires meeting physical demands such as standing for entire shifts, lifting heavy items, and working both indoors and outdoors in different conditions. The company provides all necessary food and alcohol certifications where applicable and fosters ongoing learning and development for employees to excel in their careers. Overall, this role is a gateway for those committed to hospitality excellence and seeking a fulfilling and rewarding work experience at a reputable hospitality leader.
The role of Hospitality Server at Bottleneck Management encompasses much more than serving food and beverages; it is about creating memorable dining experiences that make guests feel genuinely welcomed and valued. This position is ideally suited for enthusiastic individuals passionate about the restaurant industry and eager to further develop their skills. Servers are essential team members who embody the company’s core values of understanding others' needs, supporting colleagues, and enjoying the work environment. They play a pivotal role in ensuring smooth restaurant operations by preparing stations for shifts, communicating effectively with customers, managing multiple tables with professionalism, and accommodating special dietary needs. The position demands a flexible schedule, including weekends, and requires the ability to thrive in a fast-paced, collaborative setting.
This opportunity offers Hospitality Servers the chance to evolve within an energetic team while delivering outstanding guest service. Bottleneck Management expects its servers to be knowledgeable about the menu or eager to learn, possess excellent interpersonal skills, and exhibit a positive, adaptive attitude. The role requires meeting physical demands such as standing for entire shifts, lifting heavy items, and working both indoors and outdoors in different conditions. The company provides all necessary food and alcohol certifications where applicable and fosters ongoing learning and development for employees to excel in their careers. Overall, this role is a gateway for those committed to hospitality excellence and seeking a fulfilling and rewarding work experience at a reputable hospitality leader.
Job Requirements
- Must be at least 21 years of age
- minimum of 1 year of experience in food service or hospitality preferred
- ability to work well in a fast-paced, collaborative environment
- all required food and alcohol certifications as designated by location
- ability to stand for an entire shift
- ability to lift at least 50 pounds
- good hearing for effective communication
- ability to work in a loud environment
- frequent reaching, bending, stooping, and carrying
- ability to work in varying temperatures indoors and outdoors
- tolerance for potential allergens such as peanuts, dairy, gluten, soy, seafood, and shellfish
- flexible schedule including weekends
Job Qualifications
- Must be at least 21 years of age
- minimum of 1 year of experience in food service or hospitality preferred
- ability to work well in a fast-paced, collaborative environment
- passion for creating memorable guest experiences
- knowledge of the restaurant's menu or willingness to learn
- excellent communication skills with guests and team members
- good judgment and a positive, adaptive attitude
- all required food and alcohol certifications as designated by location
- outstanding interpersonal and communication skills
- polished, polite, and patient demeanor
- outgoing, energetic, and enthusiastic personality
Job Duties
- Prepare stations for opening and closing shifts
- communicate effectively with customers about food and beverage selections
- manage tables and overall guest experience professionally and enthusiastically
- accurately transmit orders to kitchen and bar accommodating special dietary requests
- ensure completing all side work to focus on guest care
- work collaboratively with team members to maintain a welcoming environment
- adhere to food and alcohol handling standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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