Red Robin logo

Hospitality Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

flexible scheduling
Food discount
Referral bonuses
additional compensation opportunities
growth potential
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401k plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-established and beloved dining restaurant known for its vibrant atmosphere, commitment to exceptional service, and its iconic gourmet burgers. As a casual dining restaurant chain, Red Robin prides itself on creating a fun and lively environment where guests can enjoy high-quality food and drinks while feeling valued and welcomed. Established with a focus on delivering a unique and memorable dining experience, Red Robin has garnered a loyal customer base through its dedication to hospitality, innovation, and community involvement.

Joining the team at Red Robin means becoming part of a dynamic and energetic work culture that emphasizes teamwork, guest satisfaction, and professional growth. The company is known for its supportive environment where employees can thrive and develop their skills through various opportunities. Whether you are looking to begin a career in hospitality or seeking growth within the restaurant industry, Red Robin offers an environment that encourages personal and professional development.

The Hospitality Server role at Red Robin is an exciting opportunity for individuals who are passionate about customer service and enjoy working in a fast-paced, fun setting. As a Hospitality Server, you will be responsible for taking and processing guest orders accurately using handheld technology, delivering food and beverages promptly, and ensuring guests have an exceptional dining experience. This role demands strong communication skills, attentiveness, and the ability to maintain a positive and energetic atmosphere within the restaurant.

Compensation for this role starts at $16.90 per hour, plus tips, making it a competitive offer in the casual dining sector. The position also features flexible scheduling to accommodate various lifestyles, making it ideal for students, part-time workers, or those seeking work-life balance. In addition to hourly pay and tips, team members have access to referral bonuses, employee stock purchase programs, and additional monetary incentives based on performance.

Beyond compensation, Red Robin provides a comprehensive benefits package including health, vision, dental, accident, critical illness, and hospital indemnity insurance for eligible employees. Retirement benefits are offered through a 401(k) plan with company matching, helping staff plan for their financial future. Paid time off accrual based on hours worked further supports work-life balance and overall employee well-being.

Being part of Red Robin means contributing to a community that values diversity and inclusion, where hospitality is more than just a job – it is a mission to make every guest smile and enjoy an unforgettable dining experience. The company encourages applicants from all backgrounds who share a passion for hospitality and customer service to join the team. Overall, this role offers not just a job but a rewarding career path within a nationally recognized and well-respected restaurant brand.

Job Requirements

  • Must be at least 18 years old
  • Ability to work flexible hours including evenings and weekends
  • Reliable transportation
  • Ability to stand and walk for extended periods
  • Good communication skills
  • Willingness to learn and follow company policies
  • Pass background check and eligibility to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or customer service is a plus
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic proficiency with handheld ordering technology
  • Positive attitude and team player mindset
  • Ability to work flexible shifts including evenings and weekends

Job Duties

  • Accurately take and process guest orders
  • Deliver food and drinks promptly
  • Provide top-notch customer service
  • Contribute to maintaining a fun and lively atmosphere
  • Utilize handheld technology for order management
  • Ensure guest satisfaction throughout the dining experience
  • Collaborate with team members to enhance service quality

Job Criteria

Experience

Entry Level (1-2 years)


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