Hospitality Server

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Benefits

Paid Time Off

Employee Discounts

flexible scheduling

Team-oriented environment

Opportunities for advancement

Job Description

Wings & Rings is a well-established restaurant chain known for its vibrant atmosphere and delicious food offerings, specializing in wings and a variety of classic American dishes. The company prides itself on delivering exceptional dining experiences by combining great food with top-notch customer service. Wings & Rings has built a loyal customer base by creating an environment where guests feel welcomed and valued, making every visit memorable. As a key player in the casual dining industry, Wings & Rings continues to expand and innovate, offering opportunities for employees to grow within the company and be part of a dynamic team dedicated to excellence in hospitality.

The Server position at Wings & Rings is central to achieving the restaurant's mission of exceptional service. Servers act as culinary ambassadors who bring the menu to life by engaging with guests in a friendly, professional, and welcoming manner. This role requires a deep knowledge of the menu, including daily specials and food and beverage recommendations, to enhance guest satisfaction. Servers are responsible for ensuring the smooth operation of order processing, coordinating effectively with kitchen staff, and ensuring timely delivery of all orders. Additionally, they maintain the dining environment by completing opening, closing, and side work duties efficiently. Accurate handling of sales transactions, including discounts, promotions, and tips, is crucial, requiring familiarity with the Point of Sale (POS) system and cash handling procedures. Beyond technical skills, servers at Wings & Rings help foster a positive team spirit and develop meaningful interactions with guests, making every dining experience enjoyable. Those interested in this employment opportunity can expect a dynamic work environment where their contributions directly impact guest experience and restaurant success.

Job Requirements

Must meet state minimum age requirements for serving alcoholic beverages
Ability to interact enthusiastically with the public and your colleagues
Capable of lifting/moving up to 20 lbs as needed
Comfortable walking, bending, twisting, and standing during shifts
Effective communication skills, including reading and understanding instruction
Willingness to work with cleaning solutions and maintain sanitation standards

Job Qualifications

Must meet state minimum age requirements for serving alcoholic beverages
Ability to interact enthusiastically with the public and colleagues
Effective communication skills including reading and understanding instructions
Willingness to work with cleaning solutions and maintain sanitation standards

Job Duties

Engage with guests in a friendly, professional, and welcoming manner
Be a culinary ambassador by knowing the menu inside-and-out, share daily specials, and offer recommendations on food and beverages
Ensure seamless order processing, coordination with kitchen staff, and timely delivery of all items
Complete opening, closing, and side work tasks efficiently to maintain a well-organized dining environment
Accurately manage sales, discounts, promotions, and tips using the P.O.S. system following cash handling procedures
Foster positive relationships with guests and fellow team members to contribute to a vibrant workplace
Maintain consistent and reliable attendance for scheduled shifts