Buffalo Wild Wings logo

Hospitality Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay schedule
flexible scheduling options
Discounts on shift meals and family dining
Professional development opportunities
Career advancement pathways
accrued paid time off
401(k) Retirement Savings Plan with company matching
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
employee referral cash bonuses
Access to wellbeing support tools
Exclusive employee discounts
recognition programs
slip-resistant shoe program
Community involvement initiatives
Grant programs
Training competitions and incentives

Job Description

Buffalo Wild Wings is a prominent and energetic restaurant chain renowned for its vibrant atmosphere, delicious wings, and commitment to providing memorable dining experiences. Known nationwide for its dedication to sports fans and social gatherings, Buffalo Wild Wings offers a dynamic environment where lively energy and passionate service are essential. This establishment excels in creating an inviting setting for customers looking to enjoy game days, casual nights out, or special celebrations with friends and family. At Buffalo Wild Wings, every detail from the menu to the ambiance is carefully curated to ensure guests leave with memorable moments and anticipation for their next visit.

The Hospitality Server position at Buffalo Wild Wings is a vital role that transcends the traditional expectations of food service. This role is designed for individuals who possess a flair for hospitality and an infectious enthusiasm for engaging with guests. As a Hospitality Server, you are not only responsible for delivering orders but are also a dedicated host and subject matter expert on the restaurant’s diverse menu selections, promotions, and unique offerings. The role requires a genuine passion for fostering a welcoming and lively atmosphere where every guest feels recognized and valued, transforming routine service into an exciting event.

This job is tailored for candidates who thrive in fast-paced environments and excel at multitasking, organization, and attentive guest care. By becoming the primary point of contact for patrons, the Hospitality Server ensures each dining experience is seamless and enjoyable, providing personalized recommendations and answering menu inquiries to optimize guest satisfaction. This role demands a keen attention to detail, proactive problem-solving skills, and an unwavering commitment to food safety and hygiene standards.

Beyond serving food and beverages, Hospitality Servers at Buffalo Wild Wings champion the brand's high-energy culture by upholding an enthusiastic service approach and fostering positive interactions among patrons and staff. This position offers a competitive hourly wage paid on a weekly schedule, flexible shift options for accommodating diverse schedules, and a clear trajectory for professional growth within the company. Ideal candidates will appreciate not only the excitement of the workplace but also the comprehensive training, support, and recognition programs that encourage continuous development.

Working at Buffalo Wild Wings as a Hospitality Server provides an opportunity to join a community-focused team celebrated for its inclusive and rewarding work environment. This role is perfect for those passionate about hospitality, who enjoy crafting unique guest experiences, and who seek to grow within a company that values employee well-being, career advancement, and community involvement. If you are a motivated team player with excellent communication and organizational abilities looking to be part of a fast-paced and spirited hospitality environment, this position offers the perfect platform to showcase your talents and contribute to the memorable moments Buffalo Wild Wings creates every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to communicate clearly and effectively
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment
  • Must be able to stand for extended periods
  • Basic math skills for handling transactions
  • Knowledge of food safety and hygiene practices
  • Must be of legal age to serve alcohol
  • Flexible availability including nights weekends and holidays

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming lively and engaging atmosphere making certain every guest feels uniquely valued and appreciated
  • Excels at organizing tasks maintaining exceptional attention to detail and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • Warmly welcome guests and manage all aspects of the table service ensuring prompt and precise delivery of food and beverages
  • Serve as a knowledgeable menu expert offering recommendations and guiding guests through food drink and promotional specials
  • Accurately take and input guest orders into the POS system communicating any special requests or dietary needs clearly to the kitchen staff
  • Proactively anticipate guest needs and promptly address any concerns ensuring complete satisfaction and a memorable visit
  • Maintain the cleanliness and organization of the dining areas including tables service stations and surrounding environments
  • Process payments accurately handle cash and credit transactions and ensure correct change is provided
  • Adhere strictly to all food safety hygiene and responsible alcohol service regulations
  • Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • Actively promote a high-energy positive and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

Entry Level (1-2 years)


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