Buffalo Wild Wings logo

Hospitality Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

engaging work environment
weekly pay schedule
flexible scheduling options
Discounts on shift meals
Professional development opportunities
Career advancement paths
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Employee Referral Bonuses
Wellbeing Support Tools
Exclusive employee discounts
recognition initiatives
Slip-resistant shoes
Charitable initiatives
Grant programs
Training competitions and incentives

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain that specializes in delivering a vibrant and exciting dining experience. Known for its bold flavors, extensive menu of wings and sauces, and immersive game day atmosphere, Buffalo Wild Wings has become a go-to destination for sports fans and casual diners alike looking for fun and flavorful food paired with an energetic environment. With locations across the United States, the company prides itself on combining high-quality food service with an engaging atmosphere that turns each visit into a memorable occasion for groups of friends, families, and sports enthusiasts.

As a Hospitality Server at Buffalo Wild Wings, you play a crucial role in enhancing this experience by acting as more than just a server. You are the heartbeat of the venue, delivering exceptional guest service and fostering a lively, welcoming environment. Your responsibilities extend beyond taking orders to creating genuine connections with guests, ensuring they feel valued and appreciated from the moment they walk in. The role requires a passionate individual who thrives in a fast-paced, energetic setting and who can expertly guide guests through the diverse menu selections, including food, drinks, and special promotions. You serve as the primary point of contact, orchestrating seamless service flow with the front and back-of-house teams to maintain a positive atmosphere that guests remember. This position is typically full-time or part-time and offers a competitive weekly pay schedule. It also provides an excellent opportunity for those passionate about hospitality and customer service to grow within a dynamic company that values professional development and career advancement. Your enthusiastic approach transforms routine dining into a fun, celebratory event, making Buffalo Wild Wings the ultimate destination for gameday gatherings and social nights out. Joining the team means becoming part of a culture that celebrates energy, teamwork, and memorable moments while providing comprehensive benefits and ongoing support to empower employees to succeed.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a hospitality or customer service role preferred
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Must be able to stand for extended periods
  • Ability to handle cash and operate POS systems
  • Must comply with food safety and hygiene standards
  • Flexible availability including nights, weekends, and holidays

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
  • Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
  • Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
  • Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
  • Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
  • Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
  • Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
  • Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
  • Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members

Job Criteria

Experience

Entry Level (1-2 years)


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