Hospitality Sales Account Manager - North America

Lutron Electronics is a global leader in innovative lighting control and shading solutions, known for its commitment to quality, technology, and customer service. As a subsidiary, Lutron Services Co., Inc. continues this tradition, providing advanced lighting and shading products tailored to diverse applications worldwide. The company stands out for continuous innovation, strong global presence, and a dynamic, technology-driven culture that encourages growth and education. Employees enjoy a competitive compensation package and a people-centric work environment, where making a difference daily is part of the mission. Lutron’s dedication extends to fostering an inclusive and diverse workplace, welcoming motivated talents regardless of their background, and maintaining an equal opportunity hiring policy.

The Hospitality Sales Account Manager at Lutron is a home-based, strategic role crucial for expanding the company’s footprint across major luxury hotel brands and developers primarily in North America. This role is centered around driving sales growth by promoting and integrating Lutron’s intelligent lighting, lighting controls, temperature controls, and shading solutions into high-end hospitality projects globally. The position requires establishing trusted relationships with key developers and brand decision-makers to secure early-stage specifications and standards adoption on flagship hotel, resort, and mixed-use developments. Success in this position comes from a thorough understanding of hospitality market trends, cultural nuances, and global luxury tourism investments, especially surrounding major events like the World Cup and Olympics.

This position involves deep collaboration with internal sales, marketing, engineering, and product teams, aligning efforts regionally and globally to maximize Lutron’s influence in the luxury hotel sector. The Hospitality Sales Account Manager will lead strategic account management, focusing on luxury, resort, and giga developments by building senior-level engagement with brand design and technical teams to integrate Lutron solutions into brand standards and development strategies. The role demands active participation in the hospitality ecosystem, maintaining relationships with developers, architects, lighting designers, and consultants to position Lutron's products as the basis-of-design choice.

The manager will represent Lutron at key industry events and conferences, strengthening partnerships and promoting innovative technologies within the hospitality community. Internally, they act as a senior leader influencing strategy, pipeline development, and overall growth. Strong organizational skills are essential, including maintaining accurate CRM data and market intelligence. The role requires travel up to 50%, often involving client meetings, industry events, and project visits. Candidates must demonstrate consultative sales expertise, experience within hospitality or related fields, and cultural sensitivity necessary to build long-term partnerships. The position offers a unique opportunity to be part of a forward-thinking company enabling luxury hospitality developments to achieve superior guest experiences through cutting-edge lighting and shading technologies.