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Hospitality Sales Account Manager - North America
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
competitive salary
Employee Discounts
Career Development
Job Description
Lutron Electronics is a global leader in innovative lighting control and shading solutions, known for its commitment to quality, technology, and customer service. As a subsidiary, Lutron Services Co., Inc. continues this tradition, providing advanced lighting and shading products tailored to diverse applications worldwide. The company stands out for continuous innovation, strong global presence, and a dynamic, technology-driven culture that encourages growth and education. Employees enjoy a competitive compensation package and a people-centric work environment, where making a difference daily is part of the mission. Lutron’s dedication extends to fostering an inclusive and diverse workplace, welcoming motivated talents regardless of... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 10 years of proven experience in sales, technology or the design construction field
- Experience selling to the hospitality community, preferred
- Proven consultative sales skills
- Demonstrated ability to collaborate cross-functionally to drive initiatives to completion
- Proficiency in CRM tools, particularly Salesforce, is a plus
- Ability to travel 35%-50%, as required
- Personal vehicle and driver's license required
Job Qualifications
- Bachelor's degree preferred
- Minimum 10 years of proven experience in sales, technology or the design construction field
- Experience selling to the hospitality community, preferred
- Proven consultative sales skills
- Demonstrated ability to collaborate cross-functionally to drive initiatives to completion
- Proficiency in CRM tools, particularly Salesforce, is a plus
- Ability to travel 35%-50%, as required
- Personal vehicle and driver's license required
Job Duties
- Develop and execute a strategic approach to priority hospitality markets, with an emphasis on luxury, resort, and large-scale giga developments
- Identify and prioritize high-value hotel brands, developers, and projects based on influence, scale, and timing
- Track major hospitality developments to ensure early inclusion in the design process and maximize specification opportunities
- Build senior-level relationships with global and regional hotel brand design and technical teams
- Support integration of Lutron solutions into brand standards, design guidelines, and long-term development strategies
- Partner with internal regional teams to ensure coordinated engagement and successful project conversion
- Drive preferred partner and standardization opportunities across guest rooms, residences, and public spaces
- Establish and maintain trusted relationships with leading hospitality developers, architects, lighting designers, and MEP consultants
- Position Lutron as a basis-of-design solution through consultative engagement and tailored technical support
- Ensure appropriate Lutron resources are engaged to support design intent and secure specifications
- Represent Lutron at major hospitality conferences, forums, and industry events
- Build strategic relationships with complementary ecosystem partners and technology integrators
- Collaborate cross-regionally to strengthen Lutron’s presence and influence within the global hospitality community
- Act as a senior hospitality leader within Lutron, influencing strategy, pipeline development, and long-term growth
- Collaborate closely with sales, engineering, marketing, and product teams to deliver a seamless client experience
- Capture and share market and customer insights to inform product development and hospitality-specific strategies
- Maintain accurate project and account data within Salesforce CRM
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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