Chick-fil-A logo

Hospitality Professional- Back of House Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Standard Hours
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Benefits

Full time position
Health Insurance
Paid Time Off
Meal Privileges
Discounted food
Team social events
leadership training

Job Description

Chick-fil-A Texarkana is a prominent restaurant known for its exceptional customer service and commitment to quality food and memorable dining experiences. As part of a well-established fast-food chain, Chick-fil-A Texarkana prides itself on fostering a warm, hospitable environment where guests feel genuinely valued and cared for. This restaurant maintains high standards of professionalism and service, delivering exceptional hospitality through every interaction with customers both inside the restaurant and at the drive-thru and catering services. As a community-oriented establishment, Chick-fil-A Texarkana creates a positive workplace culture that encourages teamwork, respect, and continuous personal and professional growth among its employees.

The role of a Hospitality Professional at Chick-fil-A Texarkana is pivotal in creating Memorable Moments for every customer. This full-time position requires individuals who are kind, caring, and engaging, capable of providing first-class service while maintaining high standards of integrity, teamwork, and professionalism. Hospitality Professionals arrive early, stay late to complete tasks, and demonstrate a self-motivated, positive attitude with a strong sense of urgency in a fast-paced environment. This position involves serving guests with honor, dignity, and respect, ensuring every interaction enhances the customer’s experience. Although no prior restaurant experience is necessary, candidates with a stable work history who exhibit a coachable spirit and a genuine desire to serve others will excel in this role.

The Hospitality Professional is expected to meet physical demands, including standing for up to 8 hours and lifting up to 50 pounds. They must be able to respond well to leadership, demonstrate professionalism in every situation, and support fellow team members. This role offers a blend of operational tasks and customer service responsibilities, contributing significantly to the smooth operation of the restaurant and guest satisfaction. The position also offers excellent career growth opportunities, including leadership training and development, with an emphasis on work-life balance.

Compensation starts at $12 per hour and increases to $13 after one year of service. Employees work 35-40 hours per week with Sundays, Christmas, and Thanksgiving off, plus reduced hours during other major holidays. Additional perks include eligibility for health insurance after three months (with employer-partial payment), paid time off accrual after one year, meal privileges, discounted food for personal family events, and team social events. Chick-fil-A Texarkana cultivates a fun, positive, and professional environment, making it an ideal workplace for those seeking long-term growth in the hospitality industry.

Job Requirements

  • Must be available to work Monday through Saturday
  • Must be a person of integrity, service, teamwork and excellence with a positive influence on others
  • Must be able to stand for up to 8 hours and lift up to 50 lbs
  • Ability to respond well to leadership, authority and coaching
  • Exhibit professionalism in every situation
  • Ability to multi-task with a positive attitude and sense of urgency
  • Serve guests and team members with honor, dignity and respect

Job Qualifications

  • No prior restaurant experience necessary
  • Stable work history recommended
  • Coachable spirit with a genuine desire to serve others
  • Ability to work Monday through Saturday
  • Ability to meet physical demands of the position
  • Ability to respond well to leadership and coaching
  • Professionalism in all situations
  • Ability to multi-task effectively
  • Strong teamwork and service orientation

Job Duties

  • Provide first class service to guests
  • Arrive early and stay late to complete open tasks
  • Serve guests and fellow team members with honor, dignity and respect
  • Respond well to leadership, authority and coaching
  • Multi-task with a positive attitude and sense of urgency in a fast-paced environment
  • Maintain professionalism in every situation
  • Create memorable moments through service within the restaurant, drive-thru, and catering

Job Criteria

Experience

No experience required


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