Hospitality Manager

Olio Italian is an upscale, chic Italian restaurant renowned for its fresh, handmade pasta crafted daily and a sommelier-curated selection of fine wines. This establishment prides itself on offering traditional Italian entrees prepared by a classically trained chef, all served in an intimate and elegant dining room setting. The restaurant also features signature cocktails and a variety of craft beers on tap, complementing a carefully designed menu that emphasizes the true flavors of Italian cuisine. Beyond its main dining area, Olio Italian boasts a private dining room and a charming outdoor patio, creating versatile spaces ideal for both intimate dinners and larger special occasions. As a highly respected name within the hospitality scene, Olio Italian maintains a commitment to impeccable service, refined ambiance, and culinary excellence.

We are currently seeking a Hospitality Manager to join the team at Olio Restaurant, under the supervision of the General Manager at Sosco Inc. This is a full-time salaried position dedicated to delivering an exceptional dining experience to every guest. The Hospitality Manager will oversee and manage all front-of-house operations, including the bar, hosting staff, and servers. This role demands a leader with a deep knowledge of fine dining service standards, beverage management, and an ability to foster a warm, professional, and team-oriented atmosphere. The manager will be responsible for maintaining high standards in quality beverage service, cleanliness, sanitation, and safety while ensuring smooth daily restaurant operations.

Key responsibilities include increasing restaurant sales by maintaining uncompromising quality in food and beverage presentation and service, supervising front-of-the-house staff, and managing financial aspects related to beverage operations such as sales and cost control. The Hospitality Manager will conduct interviews, onboarding, and ongoing staff training and development, ensuring the team is equipped to provide exceptional service. This position requires hands-on management during meal periods, including floor management duties such as interacting with guests, supporting the service staff, and controlling flow and seating.

Expertise in wine selection and beverage inventory management is crucial, alongside the ability to work in a fast-paced, high-stress environment while maintaining leadership presence and a professional demeanor. The Hospitality Manager will collaborate closely with the General Manager and Special Events Manager to ensure seamless daily operations and successful private dining events. Additionally, the role involves enforcing company policies, participating in employee discipline when needed, handling conflict resolution, preparing payroll, and driving employee engagement and development through coaching and evaluations.

The ideal candidate will have significant prior experience in fine dining management and hold or be eligible to obtain the Serve Safe Manager Certification. Candidates must be available to work evenings, weekends, and holidays with a commitment to a demanding work week. Physical requirements include standing for extended periods and lifting up to 50 pounds. This is an exciting opportunity for a dynamic hospitality professional to lead a prestigious dining establishment dedicated to culinary excellence and superior guest experiences.