Hospitality Manager

Carmel, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $58,000.00 - $1.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401k

Merit bonuses

quarterly bonuses

company match

Job Description

Topgolf Entertainment Group is a premier global sports and entertainment community that offers a unique blend of technology, entertainment, and hospitality to create memorable experiences for guests of all ages. Known for its innovative and engaging venues, Topgolf combines golf with dining, music, and socializing, setting new standards in the entertainment and hospitality industries. With a strong commitment to inclusivity, diversity, and excellence, Topgolf fosters a vibrant work environment where employees are motivated to deliver exceptional service and contribute to the company’s dynamic culture.

The Hospitality Manager, Support plays a crucial role within Topgolf’s operations by ensuring that guests receiv... Show More

Job Requirements

Bachelor's degree or equivalent experience in hospitality or related field
Minimum of 3 years of experience in hospitality management or similar role
Demonstrated leadership abilities in managing teams
Excellent problem-solving and conflict resolution skills
Strong organizational and multitasking capabilities
Familiarity with hospitality industry software
Ability to comply with company policies and safety regulations
Legal authorization to work in the U.S.

Job Qualifications

Prior experience in hospitality management or a related role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment and adapt to changing demands
Proficiency in hospitality management software and Microsoft Office
Knowledge of industry regulations and safety standards
Financial acumen and budget management experience

Job Duties

Lead and manage a team of hospitality staff, providing guidance, training, and performance evaluations
Develop and implement operational strategies to enhance the guest experience and overall service quality
Monitor and maintain appropriate inventory levels for supplies and equipment
Collaborate with other departments to coordinate events, promotions, and special activities
Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally
Implement and enforce company policies and procedures to uphold service standards
Manage budgets and financial aspects related to hospitality operations
Stay current with industry trends and best practices to continuously improve service offerings
Efficient scheduling of staff based on venue needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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