Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $51,000.00 - $61,900.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Inclusive and diverse work environment

Job Description

Topgolf Entertainment Group is a premier global sports and entertainment community dedicated to delivering exceptional guest experiences in a vibrant, inclusive environment. Established as a leader in combining technology, entertainment, and dining, Topgolf offers an innovative venue that caters to a diverse audience seeking leisure, sports, and social engagement. The company prides itself on fostering an equitable and respectful workplace that values diversity and ensures equal opportunities for all team members. Topgolf’s commitment to inclusivity and affirmative action reflects in its hiring practices and day-to-day operations, making it a welcoming employer for individuals from varied backgrounds and identities.
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Job Requirements

  • Prior experience in hospitality management or a related role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced environment and adapt to changing demands
  • Proficiency in hospitality management software and Microsoft Office
  • Knowledge of industry regulations and safety standards
  • Financial acumen and budget management experience

Job Qualifications

  • Prior experience in hospitality management or a related role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced environment and adapt to changing demands
  • Proficiency in hospitality management software and Microsoft Office
  • Knowledge of industry regulations and safety standards
  • Financial acumen and budget management experience

Job Duties

  • Lead and manage a team of hospitality staff providing guidance training and performance evaluations
  • Develop and implement operational strategies to enhance the guest experience and overall service quality
  • Monitor and maintain appropriate inventory levels for supplies and equipment
  • Collaborate with other departments to coordinate events promotions and special activities
  • Handle guest inquiries concerns and feedback resolving issues promptly and professionally
  • Implement and enforce company policies and procedures to uphold service standards
  • Manage budgets and financial aspects related to hospitality operations
  • Stay current with industry trends and best practices to continuously improve service offerings
  • Efficient scheduling of staff based on venue needs

Job Location

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