Hospitality Manager

LAZ Hospitality Services operates as a distinguished division within LAZ Parking, a leading provider in the parking management industry. This specialized team is dedicated to growth driven by operational and financial excellence, focusing specifically on forging and maintaining productive Hotel Partnerships across the United States. Recognized for its commitment to superior service, training, and human connection, LAZ Hospitality Services excels in creating meaningful career development opportunities for both its employees and the hotel partners it supports. The company prides itself on fostering a culture that promotes continuous learning, employee engagement, and excellence in customer service, setting it apart in the hospitality sector. LAZ Hospitality Services is committed to operational integrity and building long-lasting relationships that benefit both the company and its clientele through transparency, accountability, and strategic collaboration.

The position of Hospitality Valet Manager plays a crucial role within this dynamic team, holding comprehensive responsibility for the financial, operational, safety, and service outcomes at each assigned hotel property. As a vital link between regional management and front-line staff, this manager oversees a diverse group of employees, including Assistant Hospitality Managers, Supervisors, Shift Leads, and valet staff, ensuring that operations meet the highest standards of excellence. With a focus on revenue growth, expense control, and customer satisfaction, the Hospitality Valet Manager is integral to upholding the brand’s reputation and adhering to client expectations. This role demands a proactive approach to leadership, emphasizing safety initiatives, employee development, and client relationship management while navigating the complexities of a fast-paced hospitality environment.

The role also involves ensuring compliance with contractual agreements and internal policies, managing financial responsibilities like payroll processing, budget preparation, and profit-loss analysis, and actively participating in recruitment and onboarding processes. The manager is expected to lead by example, fostering an environment of open communication, problem-solving, and team collaboration. Physical demands include willingness to work in varying weather conditions and ability to handle physical tasks such as lifting and prolonged standing. This full-time, exempt position offers a unique opportunity for career growth within a supportive and forward-thinking company dedicated to excellence in the hospitality parking industry.