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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $75,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive compensation
Performance bonus
Vehicle and cell stipend
Stock options
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
mental health benefits
Pet insurance
Commuter Benefits
FSA or HSA options
401(k) Plan
Paid Time Off
Travel perk
Job Description
Landing is a pioneering company that has established the largest flexible living network in the United States since its inception in 2019. Operating across more than 35 markets, Landing provides thousands of apartment options without requiring deposits or complicated procedures, making flexible living accessible and hassle-free. The company thrives on fast growth and adapts dynamically to the real-world environment, where priorities can shift rapidly and no two days are the same. By leveraging technology and strategic partnerships, Landing offers a modern approach to residential living that caters to the needs of mobile individuals and professionals alike.
Landing is active... Show More
Landing is active... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hospitality or property management
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong problem-solving skills
- Ability to work independently and make decisions autonomously
- Excellent interpersonal skills
- Proficiency with reservation platforms and technology
Job Qualifications
- Experience in hotel operations, short-term rental management, or vacation rental portfolio management
- Proven track record of operating a market segment or property independently
- Strong organizational skills with the ability to manage multiple tickets and tasks
- Ability to prioritize and triage urgent matters effectively
- Comfort working in ambiguous and fast-changing environments
- Excellent communication and relationship-building skills
Job Duties
- Manage reservation processes across direct and OTA channels including Landing, Airbnb, and Booking.com
- Oversee member experience from booking through checkout, handling tickets, inquiries, and escalations
- Build and maintain relationships with property owners and housekeeping partners
- Monitor and report on market KPIs such as NPS, CSAT, cleaning quality, and growth metrics
- Coordinate maintenance and reservation issues with property management teams
- Facilitate onboarding, installation, and launching of new properties within the Colorado Springs market segment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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