Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant chain recognized for its vibrant atmosphere, delicious wings, and commitment to providing an unforgettable experience to sports fans and guests alike. Known for blending a love of sports with exceptional hospitality, Buffalo Wild Wings fosters a high-energy environment where guests can enjoy great food, watch sporting events on numerous screens, and feel part of an enthusiastic community. As a rapidly growing brand, the company continually seeks dedicated individuals who are passionate about delivering outstanding customer service and contributing to a positive team culture. The company believes in supporting its employees’ career journeys, valuing core principles such as sportsmanship, hustle, spontaneity, community, and fun, and encouraging professional development and internal growth opportunities.
The Hospitality Host role at Buffalo Wild Wings is a fantastic opportunity for individuals looking to jump-start or advance their careers in the hospitality and customer service industry. This position places you at the forefront of the guest experience, serving as the welcoming face that ensures every customer feels valued from the moment they walk through the door. As a Hospitality Host, you will be responsible for managing guest flow, operating the waitlist efficiently, and collaborating closely with the service team to seat guests in the most appropriate sections. Your proactive engagement will help create memorable and legendary moments that align with the brand's energetic and fun-loving spirit. This role suits individuals who thrive in fast-paced, dynamic environments and enjoy being part of a team-oriented setting while fostering exceptional guest experiences. Buffalo Wild Wings offers flexible scheduling, making it an excellent position for students, part-time workers, and those seeking to balance work with other commitments. Additionally, the company provides access to medical, dental, and vision coverage subject to eligibility, employee meal discounts, and opportunities for career advancement. The Hospitality Host position is not just a job – it is a launchpad for growth in the vibrant hospitality industry and an opportunity to become part of a storied brand's next chapter.
The Hospitality Host role at Buffalo Wild Wings is a fantastic opportunity for individuals looking to jump-start or advance their careers in the hospitality and customer service industry. This position places you at the forefront of the guest experience, serving as the welcoming face that ensures every customer feels valued from the moment they walk through the door. As a Hospitality Host, you will be responsible for managing guest flow, operating the waitlist efficiently, and collaborating closely with the service team to seat guests in the most appropriate sections. Your proactive engagement will help create memorable and legendary moments that align with the brand's energetic and fun-loving spirit. This role suits individuals who thrive in fast-paced, dynamic environments and enjoy being part of a team-oriented setting while fostering exceptional guest experiences. Buffalo Wild Wings offers flexible scheduling, making it an excellent position for students, part-time workers, and those seeking to balance work with other commitments. Additionally, the company provides access to medical, dental, and vision coverage subject to eligibility, employee meal discounts, and opportunities for career advancement. The Hospitality Host position is not just a job – it is a launchpad for growth in the vibrant hospitality industry and an opportunity to become part of a storied brand's next chapter.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Certification in state, county, or local food and alcohol handling, as applicable
- Ability to handle time management effectively in a fast-paced setting
- Previous experience in a customer service or restaurant environment is a plus
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies core values: sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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