Hospitality Host

Caldwell, ID, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Opportunity for professional growth and internal advancement within the company

Enjoy working in an exciting high-energy game time culture

flexible scheduling options

Employee discount on meals

Access to medical, dental, and vision coverage subject to eligibility

Job Description

Buffalo Wild Wings is a leading American sports bar and restaurant franchise known for its vibrant atmosphere, flavorful wings, and wide selection of beers on tap. Established as a go-to destination for sports enthusiasts and casual diners alike, Buffalo Wild Wings combines a passion for sports with outstanding hospitality to create memorable experiences for guests. The brand thrives on its core values of sportsmanship, hustle, spontaneity, community, and fun, fostering a culture that not only excites customers but also motivates employees to grow professionally within a dynamic team environment. With numerous locations across the country, Buffalo Wild Wings continues to expand, providing excellent career opportunities in the hospitality industry.

We are currently looking for an enthusiastic Hospitality Host to join our team. This role is vital in setting the tone for guests' visits, ensuring they feel welcomed and attended to from the moment they enter. The Hospitality Host serves as the first point of contact and plays a key role in managing guest flow and the waitlist efficiently to provide timely seating. This position requires a positive, energetic individual with a passion for exceptional guest service and the ability to thrive in a fast-paced, game-time environment. Whether you are seeking to start a rewarding career in hospitality or aiming to develop your skill set, Buffalo Wild Wings provides a supportive and engaging workplace. The Hospitality Host role is an excellent stepping stone for career growth within the company or an opportunity to build valuable experience for future endeavors. We emphasize a high-energy culture, teamwork, and an unwavering commitment to customer satisfaction, all of which make our hospitality team integral to the brand's continued success.

Job Requirements

Minimum age of 16 years or as required by local laws
Certification in state, county, or local food and alcohol handling as applicable
Previous experience in a customer service or restaurant environment is a plus
Excellent organizational skills
Strong attention to detail
Effective time management skills
Ability to work in a fast-paced environment
Passion for guest service

Job Qualifications

Minimum age of 16 years or as required by local laws
Previous experience in a customer service or restaurant environment is a plus
Certification in state, county, or local food and alcohol handling, as applicable
Possesses a competitive spirit and embodies core values including sportsmanship, hustle, spontaneity, community, and fun
Demonstrates excellent organizational skills and attention to detail
Ability to handle time management effectively in a fast-paced setting
Passion for creating outstanding social experiences for guests

Job Duties

Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
Work effectively with the service team to ensure guests are seated in appropriate sections
Maintain a high standard of superior customer service throughout the guest arrival and seating process