Buffalo Wild Wings logo

Hospitality Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Opportunity for professional growth and internal advancement
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain known for its vibrant atmosphere, wing flavors, and commitment to creating memorable guest experiences. With multiple locations across the country, the brand has established itself as a go-to destination for sports enthusiasts and casual diners alike. Known for its high-energy, game-time culture, Buffalo Wild Wings offers a dynamic workplace where team members have the opportunity to engage with customers, enjoy flexible scheduling, and be a part of an exciting, fast-paced environment. The company's core values revolve around sportsmanship, hustle, spontaneity, community, and fun, which are deeply ingrained in its operational and employee culture. The Hospitality Host role at Buffalo Wild Wings is a fantastic entry-level opportunity for individuals passionate about customer service and creating outstanding social experiences. This position serves as the first point of contact for guests, playing a vital role in shaping the guest's initial impression with warmth, efficiency, and professionalism. Hosts help manage guest flow, waitlist, and seating, collaborating closely with the service team to ensure a smooth and positive experience from arrival to seating. This role is ideal for those who thrive in fast-paced environments and enjoy delivering superior guest service while embracing the energetic and community-focused culture of Buffalo Wild Wings. The position offers a chance for professional growth and internal advancement, making it not just a job but a potential career starting point. Flexible scheduling and employee meal discounts add to the appeal, alongside access to medical, dental, and vision benefits subject to eligibility. Whether you are looking to build a long-term career within the brand or gain valuable skills for future endeavors, this Hospitality Host position provides a foundation for success in the hospitality and service industry.

Job Requirements

  • Minimum age of 16 years or as required by local laws
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Ability to handle time management effectively in a fast-paced setting
  • Excellent organizational skills and attention to detail
  • Previous experience in customer service or restaurant environment is preferred
  • Strong communication and interpersonal skills
  • Ability to engage proactively with guests and team members

Job Qualifications

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies our core values: sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Duties

  • Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
  • Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
  • Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
  • Work effectively with the service team to ensure guests are seated in appropriate sections
  • Maintain a high standard of superior customer service throughout the guest arrival and seating process

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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