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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting high-energy game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage subject to eligibility requirements
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant chain that specializes in delivering dynamic and memorable dining experiences for sports enthusiasts and casual diners alike. Known for its vibrant atmosphere filled with multiple TV screens broadcasting various sports events, the establishment prides itself on creating an engaging environment where guests can enjoy quality food, drinks, and exceptional service. As a growing brand with a strong focus on community and entertainment, Buffalo Wild Wings emphasizes not only the satisfaction of its customers but also the personal and professional development of its team members. The company operates with core values that include sportsmanship, hustle, spontaneity, community, and fun, all of which contribute to maintaining a lively and welcoming atmosphere.
The role of Hospitality Host at Buffalo Wild Wings is a pivotal position within the team, responsible for being the first point of contact for guests entering the restaurant. This position offers an exciting opportunity for individuals who are looking to kickstart or advance their career in the hospitality or restaurant industry. Whether you aim to grow within Buffalo Wild Wings or take your skills to new ventures, this role provides invaluable experience in customer service, organization, and guest engagement. As a Hospitality Host, you will be instrumental in managing guest flow, maintaining waitlists, and ensuring that every guest has a legendary and positive first impression of the establishment. The role demands excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced, high-energy environment.
This full-time or part-time position is well-suited for individuals who are enthusiastic about sports and passionate about creating outstanding social experiences for guests. Employees benefit from flexible scheduling options and have access to opportunities for professional growth and internal advancement within the company. In addition to competitive compensation, team members enjoy perks such as employee meal discounts and eligibility for medical, dental, and vision benefits. Joining Buffalo Wild Wings means becoming part of a team that values teamwork and camaraderie while contributing to a culture centered around excitement, engagement, and unparalleled guest service.
The role of Hospitality Host at Buffalo Wild Wings is a pivotal position within the team, responsible for being the first point of contact for guests entering the restaurant. This position offers an exciting opportunity for individuals who are looking to kickstart or advance their career in the hospitality or restaurant industry. Whether you aim to grow within Buffalo Wild Wings or take your skills to new ventures, this role provides invaluable experience in customer service, organization, and guest engagement. As a Hospitality Host, you will be instrumental in managing guest flow, maintaining waitlists, and ensuring that every guest has a legendary and positive first impression of the establishment. The role demands excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced, high-energy environment.
This full-time or part-time position is well-suited for individuals who are enthusiastic about sports and passionate about creating outstanding social experiences for guests. Employees benefit from flexible scheduling options and have access to opportunities for professional growth and internal advancement within the company. In addition to competitive compensation, team members enjoy perks such as employee meal discounts and eligibility for medical, dental, and vision benefits. Joining Buffalo Wild Wings means becoming part of a team that values teamwork and camaraderie while contributing to a culture centered around excitement, engagement, and unparalleled guest service.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Previous experience in customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling as applicable
- Ability to demonstrate excellent organizational skills and attention to detail
- Strong focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- Passion for creating outstanding social experiences for guests
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies the core values of sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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