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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth
Internal Advancement
High-energy game time culture
flexible scheduling options
Employee discount on meals
Medical Coverage
dental coverage
vision coverage
Job Description
Buffalo Wild Wings is a leading casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu featuring wings and sauces, and dedication to providing a high-energy experience for both fans and team members. Established as a go-to destination for sports enthusiasts and families alike, Buffalo Wild Wings combines great food with live sporting events broadcast on numerous screens throughout its venues. The brand is recognized for its commitment to community engagement, innovative promotions, and creating memorable social experiences in a fun and dynamic environment. With locations across multiple states, Buffalo Wild Wings is not only a place to enjoy food and games but also a strong community hub where loyal guests gather to celebrate their favorite teams while enjoying outstanding service and hospitality.
The Hospitality Host role at Buffalo Wild Wings is an exciting entry-level position tailored for individuals who are enthusiastic about customer service and eager to contribute to a fast-paced, game-day environment. As the first point of contact, the Hospitality Host embodies the welcoming spirit of the brand by greeting guests warmly, managing waitlists, and effectively coordinating the seating process. This role demands excellent communication skills, attention to detail, and the ability to thrive in a high-energy setting where time management and guest satisfaction are critical. Hospitality Hosts play a vital role in setting the tone for a guest’s visit by ensuring a smooth and enjoyable arrival experience. This position offers a fantastic opportunity for personal and professional growth within a growing company that values teamwork, sportsmanship, and a fun workplace culture.
Buffalo Wild Wings is currently seeking motivated individuals to join their team as Hospitality Hosts. Candidates must be at least 16 years old or meet local age requirements, with a preference for those with prior customer service experience, especially within the restaurant industry. Certification in food and alcohol handling where applicable is also important to ensure compliance with safety standards. The company seeks team members who not only meet qualifications but also embrace its core values: Sportsmanship, Hustle, Spontaneity, Community, and Fun. These values help create a supportive and engaging environment for both guests and employees. Working as a Hospitality Host at Buffalo Wild Wings means becoming part of a culture that emphasizes delivering legendary guest experiences, promoting internal career advancement, and fostering an enjoyable and dynamic workplace.
In return for their dedication, Hospitality Hosts benefit from flexible scheduling options that can accommodate various lifestyles, employee discounts on meals, and access to medical, dental, and vision insurance plans subject to eligibility. The company encourages team members to grow professionally within its ranks, offering opportunities for advancement as part of its commitment to supporting talent development and employee satisfaction. This role is ideal for candidates who love interacting with people, appreciate a fast-paced environment, and have a passion for delivering outstanding customer service in a setting that celebrates sports and community. Join Buffalo Wild Wings and be part of a brand that puts the guest experience first while offering a fun and rewarding career path.
The Hospitality Host role at Buffalo Wild Wings is an exciting entry-level position tailored for individuals who are enthusiastic about customer service and eager to contribute to a fast-paced, game-day environment. As the first point of contact, the Hospitality Host embodies the welcoming spirit of the brand by greeting guests warmly, managing waitlists, and effectively coordinating the seating process. This role demands excellent communication skills, attention to detail, and the ability to thrive in a high-energy setting where time management and guest satisfaction are critical. Hospitality Hosts play a vital role in setting the tone for a guest’s visit by ensuring a smooth and enjoyable arrival experience. This position offers a fantastic opportunity for personal and professional growth within a growing company that values teamwork, sportsmanship, and a fun workplace culture.
Buffalo Wild Wings is currently seeking motivated individuals to join their team as Hospitality Hosts. Candidates must be at least 16 years old or meet local age requirements, with a preference for those with prior customer service experience, especially within the restaurant industry. Certification in food and alcohol handling where applicable is also important to ensure compliance with safety standards. The company seeks team members who not only meet qualifications but also embrace its core values: Sportsmanship, Hustle, Spontaneity, Community, and Fun. These values help create a supportive and engaging environment for both guests and employees. Working as a Hospitality Host at Buffalo Wild Wings means becoming part of a culture that emphasizes delivering legendary guest experiences, promoting internal career advancement, and fostering an enjoyable and dynamic workplace.
In return for their dedication, Hospitality Hosts benefit from flexible scheduling options that can accommodate various lifestyles, employee discounts on meals, and access to medical, dental, and vision insurance plans subject to eligibility. The company encourages team members to grow professionally within its ranks, offering opportunities for advancement as part of its commitment to supporting talent development and employee satisfaction. This role is ideal for candidates who love interacting with people, appreciate a fast-paced environment, and have a passion for delivering outstanding customer service in a setting that celebrates sports and community. Join Buffalo Wild Wings and be part of a brand that puts the guest experience first while offering a fun and rewarding career path.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Possesses a competitive spirit and embodies core values such as Sportsmanship, Hustle, Spontaneity, Community, and Fun
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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