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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth
Internal Advancement
High-energy game time culture
flexible scheduling options
Employee discount on meals
Medical Coverage
dental coverage
vision coverage
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant, energetic atmosphere and commitment to delivering exceptional guest experiences. Founded with a passion for sports and social dining, Buffalo Wild Wings has grown into a popular destination where fans gather to enjoy great food, drinks, and a lively game day environment. With locations across the United States and beyond, the brand is recognized for its signature wings, extensive beer selections, and a strong culture centered around sportsmanship and community.
Our establishment prides itself not only on the quality of our food and beverages but also on creating memorable experiences for every guest who walks through our doors. The COVID era has also pushed many hospitality venues, including Buffalo Wild Wings, to enhance guest engagement through impeccable service and a welcoming atmosphere. The success of our brand is directly tied to the dedication, enthusiasm, and professionalism of our team members, and we continually strive to support their growth and development within our vibrant and fast-paced environment.
We are currently seeking an enthusiastic Hospitality Host to join our dynamic team. This role offers a fantastic opportunity for individuals eager to begin a rewarding career in hospitality, whether they intend to grow within the company or acquire transferrable skills for other ventures. The Hospitality Host plays a crucial role as the initial point of contact for guests, setting the tone for a fun, high-energy experience that Buffalo Wild Wings is known for. Responsibilities include warmly welcoming guests, managing waitlists efficiently, and collaborating with the service team to ensure guests are seated promptly and appropriately.
This position is ideal for motivated self-starters who possess excellent organizational skills, attention to detail, and a passion for providing superior customer service in a fast-paced sports bar environment. The job demands strong time management abilities and the capacity to maintain composure and enthusiasm during busy periods. The Hospitality Host also embodies the core values of the organization: Sportsmanship, Hustle, Spontaneity, Community, and Fun, ensuring that every guest interaction contributes to our lively, social atmosphere.
At Buffalo Wild Wings, we believe in fostering a workplace where employees feel valued and inspired. Joining our team means becoming part of a collaborative culture that encourages growth, celebrates success, and offers flexible scheduling options suited for various lifestyles. If you have a competitive spirit and love providing outstanding social experiences, this role will provide a great foundation to develop your career in hospitality and customer service.
Our establishment prides itself not only on the quality of our food and beverages but also on creating memorable experiences for every guest who walks through our doors. The COVID era has also pushed many hospitality venues, including Buffalo Wild Wings, to enhance guest engagement through impeccable service and a welcoming atmosphere. The success of our brand is directly tied to the dedication, enthusiasm, and professionalism of our team members, and we continually strive to support their growth and development within our vibrant and fast-paced environment.
We are currently seeking an enthusiastic Hospitality Host to join our dynamic team. This role offers a fantastic opportunity for individuals eager to begin a rewarding career in hospitality, whether they intend to grow within the company or acquire transferrable skills for other ventures. The Hospitality Host plays a crucial role as the initial point of contact for guests, setting the tone for a fun, high-energy experience that Buffalo Wild Wings is known for. Responsibilities include warmly welcoming guests, managing waitlists efficiently, and collaborating with the service team to ensure guests are seated promptly and appropriately.
This position is ideal for motivated self-starters who possess excellent organizational skills, attention to detail, and a passion for providing superior customer service in a fast-paced sports bar environment. The job demands strong time management abilities and the capacity to maintain composure and enthusiasm during busy periods. The Hospitality Host also embodies the core values of the organization: Sportsmanship, Hustle, Spontaneity, Community, and Fun, ensuring that every guest interaction contributes to our lively, social atmosphere.
At Buffalo Wild Wings, we believe in fostering a workplace where employees feel valued and inspired. Joining our team means becoming part of a collaborative culture that encourages growth, celebrates success, and offers flexible scheduling options suited for various lifestyles. If you have a competitive spirit and love providing outstanding social experiences, this role will provide a great foundation to develop your career in hospitality and customer service.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Excellent organizational skills and attention to detail
- Ability to manage time effectively in a fast-paced environment
- Strong communication and interpersonal skills
- Passion for providing excellent customer service
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies our core values: sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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