Hospitality Host

Wylie, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Opportunity for professional growth

Internal Advancement

High-energy game time culture

flexible scheduling

employee meal discount

Medical Coverage

dental coverage

vision coverage

Job Description

Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant atmosphere, delicious wings, and passion for sports. As a popular destination for fans and food lovers alike, Buffalo Wild Wings offers a dynamic and energetic environment where teamwork and customer satisfaction are top priorities. With multiple locations across the country, Buffalo Wild Wings continues to grow and expand, seeking motivated individuals eager to contribute to its ongoing success. The company’s culture is built around core values such as Sportsmanship, Hustle, Spontaneity, Community, and Fun, making it an exciting place to work for those who thrive in a fast-paced, friendly environment.

Joining Buffalo Wild Wings as a Hospitality Host presents an excellent opportunity for those looking to start or build a career in the hospitality or restaurant industry. This position is essential as the first point of contact for guests, responsible for creating a welcoming and memorable experience right from their arrival. The Hospitality Host plays a crucial role in managing guest flow, waitlists, and seating arrangements to maintain an efficient operation during busy times. This role demands excellent organizational skills, attention to detail, and a genuine passion for delivering superior guest service.

In addition to providing a lively and engaging game-time culture, Buffalo Wild Wings offers flexible scheduling options, making it an attractive position for students, part-time workers, or anyone seeking work-life balance. Employees also enjoy benefits such as meal discounts, access to medical, dental, and vision coverage (subject to eligibility), and opportunities for professional growth within the company. Whether you intend to build a long-term career with Buffalo Wild Wings or develop skills for future endeavors, the Hospitality Host position provides a strong foundation in customer service, teamwork, and time management in a vibrant setting. If you are enthusiastic about hospitality, thrive in a team-oriented environment, and love sports and social experiences, this role offers a rewarding and fun career path worth exploring.

Job Requirements

Minimum age of 16 years or as required by local laws
Previous experience in customer service or restaurant environment is a plus
Certification in state, county, or local food and alcohol handling as applicable
Ability to embody core values such as sportsmanship, hustle, spontaneity, community, and fun
Excellent organizational skills
Strong attention to detail
Effective time management skills in a fast-paced setting

Job Qualifications

Minimum age of 16 years or as required by local laws
Previous experience in a customer service or restaurant environment is a plus
Certification in state, county, or local food and alcohol handling, as applicable
Possesses a competitive spirit and embodies core values such as Sportsmanship, Hustle, Spontaneity, Community, and Fun
Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
Ability to handle time management effectively in a fast-paced setting
A passion for creating outstanding social experiences for guests

Job Duties

Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
Work effectively with the service team to ensure guests are seated in appropriate sections
Maintain a high standard of superior customer service throughout the guest arrival and seating process