Hospitality Host

Forney, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Opportunity for professional growth and internal advancement within the company

Enjoy working in an exciting, high-energy, game time culture

flexible scheduling options

Employee discount on meals

Access to medical, dental, and vision coverage (subject to eligibility requirements)

Job Description

Buffalo Wild Wings is a well-known sports bar and restaurant chain recognized for its vibrant atmosphere and delicious wings, catering to sports enthusiasts and food lovers alike. Founded in 1982, the brand prides itself on creating memorable experiences that combine great food, exceptional service, and a lively game day culture. With locations across the United States, Buffalo Wild Wings continues to be a top destination for people seeking a fun, social environment to watch live sports and enjoy quality food and drinks. Known for its casual and energetic setting, the company places a strong emphasis on teamwork, community, and delivering a superior guest experience. Buffalo Wild Wings is currently looking to expand its welcoming team with motivated individuals eager to contribute to this exciting environment and grow professionally. The Hospitality Host position is an excellent entry-level opportunity suitable for those passionate about hospitality and customer service, whether just starting their career or looking to hone their skills in a dynamic setting.

The Hospitality Host plays a crucial role as the first point of contact for guests entering the restaurant, setting the tone for their experience. This role involves managing guest seating and waitlists efficiently while maintaining a positive, welcoming demeanor. As a Hospitality Host, you'll have the unique chance to engage with guests personally, ensuring each visitor feels valued and excited to be part of the Buffalo Wild Wings atmosphere. Your ability to organize guest flow during busy periods and collaborate with the service team is essential to delivering timely seating and outstanding service. The company fosters a culture centered around high energy, sportsmanship, and fun, making it an ideal environment for individuals who thrive in fast-paced, social settings. Buffalo Wild Wings offers not only a lively workplace but also opportunities for internal advancement and professional growth, making this role a potential stepping stone to greater roles within a rapidly expanding brand. The position welcomes candidates aged 16 or older, subject to local laws, and prefers those with prior customer service or restaurant experience. Food and alcohol handling certification is recommended, ensuring compliance with local regulations and commitment to safety. If you are enthusiastic about sports, hospitality, and creating positive social experiences, this role could be the perfect fit for you at Buffalo Wild Wings.

Job Requirements

Minimum age of 16 years or as required by local laws
Previous experience in a customer service or restaurant environment is a plus
Certification in state, county, or local food and alcohol handling, as applicable
Possess a competitive spirit and embody core values: sportsmanship, hustle, spontaneity, community, and fun
Demonstrate excellent organizational skills, attention to detail, and a focus on superior guest service
Ability to handle time management effectively in a fast-paced setting
A passion for creating outstanding social experiences for guests

Job Qualifications

Minimum age of 16 years or as required by local laws
Previous experience in a customer service or restaurant environment is a plus
Certification in state, county, or local food and alcohol handling, as applicable
Possesses a competitive spirit and embodies core values such as sportsmanship, hustle, spontaneity, community, and fun
Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
Ability to handle time management effectively in a fast-paced setting
A passion for creating outstanding social experiences for guests

Job Duties

Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
Work effectively with the service team to ensure guests are seated in appropriate sections
Maintain a high standard of superior customer service throughout the guest arrival and seating process