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Hospitality Host - (Expired Job)

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Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage (subject to eligibility requirements)

Job Description

Buffalo Wild Wings is a well-known sports bar and restaurant chain that has cultivated a lively and fun atmosphere centered around sports entertainment and great food. Established as a premier destination for sports fans, it combines the excitement of watching games with a social dining experience featuring a wide selection of wings, beers, and other popular menu items. As part of a growing brand with multiple locations nationwide, Buffalo Wild Wings is committed to delivering not only exceptional food and beverage options but also memorable guest interactions that keep customers coming back. This establishment prides itself on creating a high-energy environment that appeals to sports enthusiasts, families, and groups looking for a place to enjoy great food while cheering on their favorite teams.

The role of Hospitality Host at Buffalo Wild Wings offers a fantastic opportunity for individuals looking to start or advance their career in the hospitality and restaurant industry. This position is vital to the restaurant's overall guest experience as it provides the first point of contact for patrons arriving at the venue. The Hospitality Host plays a key role in setting the tone for the visit, managing guest flow and waitlists efficiently to ensure timely seating, and maintaining high standards of customer service. Ideal candidates will possess a friendly and welcoming demeanor, strong organizational abilities, and the ability to thrive in a fast-paced, dynamic environment. The role also encourages team collaboration and engagement to contribute to a game time culture that is energetic and fun.

Working as a Hospitality Host at Buffalo Wild Wings means becoming part of a sports-focused community that values sportsmanship, hustle, spontaneity, community, and fun. These core values guide the team in delivering outstanding service and creating an exciting atmosphere where customers can enjoy watching sporting events, socializing, and savoring delicious food and drinks. In addition to being an entry-level position ideal for candidates ages 16 and above, the Hospitality Host role supports career growth through internal advancement opportunities. Employees benefit from being part of an established and expanding company with flexible scheduling options and competitive perks like meal discounts and access to medical, dental, and vision coverage for eligible individuals. This is a rewarding position for anyone passionate about hospitality, customer service, and sports entertainment who wants to make a lasting impact in a lively and supportive environment.

Job Requirements

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies the core values: sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Qualifications

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies the core values: sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Duties

  • Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
  • Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
  • Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
  • Work effectively with the service team to ensure guests are seated in appropriate sections
  • Maintain a high standard of superior customer service throughout the guest arrival and seating process

Job Criteria

Experience

Entry Level (1-2 years)


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