Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Opportunity for professional growth and internal advancement
Exciting high-energy game time culture
flexible scheduling options
Employee discount on meals
Medical insurance
Dental Insurance
vision coverage

Job Description

Buffalo Wild Wings is a prominent sports bar and restaurant chain renowned for its vibrant atmosphere, delicious wings, and dedication to providing exceptional guest experiences. As a dynamic and fast-growing brand, Buffalo Wild Wings offers a unique blend of sports entertainment and dining, making it a popular destination for sports fans and food enthusiasts alike. With locations across the United States and various other regions, the establishment prides itself on creating an inclusive and high-energy environment where both guests and team members feel connected and engaged. The company emphasizes values such as sportsmanship, hustle, spontaneity, community, and fun, which collectively contribute to its thriving and spirited culture.

The Hospitality Host role at Buffalo Wild Wings is a fantastic entry-level opportunity designed for individuals who are enthusiastic about hospitality and looking to build a rewarding career in the restaurant and service industry. This position is essential in setting the tone for the guest experience by being the welcoming face and primary point of contact for all arriving patrons. The Hospitality Host is responsible for efficiently managing guest flow and waitlists, ensuring that guests are seated promptly and enjoy a positive and memorable arrival experience. While no prior experience is strictly necessary, the role favors candidates who demonstrate strong organizational skills, attention to detail, and the ability to thrive in a bustling, fast-paced environment.

This role also offers substantial potential for professional growth and internal advancement, ideal for those seeking to develop their skills and progress within a respected and expanding company. Employees at Buffalo Wild Wings enjoy flexible scheduling options, a lively work culture centered around game time excitement, and access to benefits such as medical, dental, and vision coverage, subject to eligibility. Additionally, team members receive discounts on meals, making it a wholesome employment package. Whether you see this role as a stepping stone or the start of a long-term career, Buffalo Wild Wings supports your journey and fosters a community that champions teamwork and camaraderie.

Job Requirements

  • Minimum age of 16 years or as required by local laws
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Ability to work flexible hours and weekends
  • Excellent communication and interpersonal skills
  • Ability to stand for extended periods
  • Strong organizational and multitasking abilities
  • Commitment to upholding company values and delivering exceptional guest service

Job Qualifications

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies the core values of sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Duties

  • Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
  • Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
  • Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
  • Work effectively with the service team to ensure guests are seated in appropriate sections
  • Maintain a high standard of superior customer service throughout the guest arrival and seating process

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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