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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant chain known for its vibrant atmosphere, excellent food, and dedication to creating memorable experiences for its guests. With a focus on sports and entertainment, Buffalo Wild Wings combines a high-energy environment with top-notch hospitality, making it a favorite destination for sports fans and casual diners alike. The brand emphasizes a culture of fun, community, and spirited competition, both for its customers and its team members. As a rapidly growing company, Buffalo Wild Wings provides employees with numerous opportunities for professional development and career advancement. The company prides itself on fostering a positive workplace where innovation, teamwork, and enthusiasm thrive.
The Hospitality Host role at Buffalo Wild Wings is a pivotal position within the guest experience team. This role is perfect for individuals passionate about customer service and eager to contribute to a dynamic, fast-paced setting. As a Hospitality Host, you will be the welcoming face of the restaurant, serving as the first point of contact for all incoming guests. Your responsibility will include managing guest flow, maintaining an efficient waitlist system, and ensuring guests are seated promptly and comfortably. In this role, you will have the opportunity to create legendary, memorable experiences from the moment guests arrive, helping to set the tone for their entire visit.
This position is ideal for individuals who thrive in energetic environments and enjoy engaging with people. The Hospitality Host plays a crucial role in supporting the service team by coordinating seating arrangements and guaranteeing superior guest service throughout the arrival and seating process. Buffalo Wild Wings values a competitive spirit characterized by sportsmanship, hustle, spontaneity, community, and fun. These core values should be embodied by candidates interested in this role.
Whether you are just starting your career in hospitality or seeking to grow within a major brand, this position offers a rewarding opportunity to develop valuable skills in guest management, communication, and time management. Buffalo Wild Wings supports flexible scheduling, which is excellent for students or individuals balancing multiple commitments. Additionally, team members benefit from employee discounts, access to medical, dental, and vision coverage, and a stimulating work culture that celebrates sports and social connections. Join Buffalo Wild Wings as a Hospitality Host and be part of a thriving team where your efforts contribute to creating unforgettable experiences for sports fans and community members alike.
The Hospitality Host role at Buffalo Wild Wings is a pivotal position within the guest experience team. This role is perfect for individuals passionate about customer service and eager to contribute to a dynamic, fast-paced setting. As a Hospitality Host, you will be the welcoming face of the restaurant, serving as the first point of contact for all incoming guests. Your responsibility will include managing guest flow, maintaining an efficient waitlist system, and ensuring guests are seated promptly and comfortably. In this role, you will have the opportunity to create legendary, memorable experiences from the moment guests arrive, helping to set the tone for their entire visit.
This position is ideal for individuals who thrive in energetic environments and enjoy engaging with people. The Hospitality Host plays a crucial role in supporting the service team by coordinating seating arrangements and guaranteeing superior guest service throughout the arrival and seating process. Buffalo Wild Wings values a competitive spirit characterized by sportsmanship, hustle, spontaneity, community, and fun. These core values should be embodied by candidates interested in this role.
Whether you are just starting your career in hospitality or seeking to grow within a major brand, this position offers a rewarding opportunity to develop valuable skills in guest management, communication, and time management. Buffalo Wild Wings supports flexible scheduling, which is excellent for students or individuals balancing multiple commitments. Additionally, team members benefit from employee discounts, access to medical, dental, and vision coverage, and a stimulating work culture that celebrates sports and social connections. Join Buffalo Wild Wings as a Hospitality Host and be part of a thriving team where your efforts contribute to creating unforgettable experiences for sports fans and community members alike.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment
- Certification in food and alcohol handling as applicable
- Strong organizational and time management skills
- Ability to engage guests positively and work well in a team environment
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies the core values of sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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