Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Opportunity for professional growth and internal advancement
Exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical coverage
Access to dental coverage
Access to vision coverage

Job Description

Buffalo Wild Wings is a well-known sports bar and restaurant chain famous for its vibrant atmosphere, delicious wing flavors, and dedicated fan base that comes together to enjoy live sports events. Established as a leader in the casual dining and entertainment industry, Buffalo Wild Wings emphasizes a high-energy environment designed to offer both memorable guest experiences and rewarding employment opportunities. The company values community, engagement, and delivering exceptional service that keeps guests coming back for more. This position is a fantastic opportunity for individuals interested in hospitality within a fast-paced, team-oriented sports bar setting. As a Hospitality Host, you play a critical role as the first point of contact for guests, setting the tone for their entire experience at Buffalo Wild Wings. Employment with Buffalo Wild Wings offers a supportive environment with opportunities for career growth and development, particularly for those passionate about guest service and hospitality. Whether you’re looking to build a long-term career within the company or gain valuable skills for future endeavors, this role offers an excellent foundation.

The Hospitality Host position is designed for enthusiastic and motivated individuals ready to contribute to an energetic and memorable game-day culture. The role involves greeting guests warmly, managing the seating flow efficiently, and collaborating with other team members to ensure every patron feels valued and enjoys a positive atmosphere. Host responsibilities include managing waitlists, maintaining strong organizational skills, and offering outstanding guest interactions from entry through seating. Successful candidates will embody the core values of Buffalo Wild Wings: Sportsmanship, Hustle, Spontaneity, Community, and Fun. The position is ideal for those who thrive in dynamic environments and have a passion for creating exceptional social experiences in a lively setting. Alongside flexible scheduling, employee discounts, and benefits like medical, dental, and vision coverage subject to eligibility, the role promises a rewarding employment experience in a beloved sports bar franchise focused on growth and community engagement.

Job Requirements

  • Minimum age of 16 years or as required by local laws
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Previous experience in customer service or restaurant environment is preferred
  • Ability to demonstrate strong organizational skills and attention to detail
  • Effective time management in a fast-paced setting
  • Excellent communication and interpersonal skills
  • Must be able to work flexible schedules including weekends and evenings

Job Qualifications

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies our core values: Sportsmanship, Hustle, Spontaneity, Community, and Fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Duties

  • Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
  • Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
  • Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
  • Work effectively with the service team to ensure guests are seated in appropriate sections
  • Maintain a high standard of superior customer service throughout the guest arrival and seating process

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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