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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage (subject to eligibility requirements)
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant chain dedicated to delivering a dynamic and memorable experience for sports fans and casual diners alike. Known for its energetic game-day atmosphere, diverse menu featuring wings and sauces, and commitment to superior customer service, Buffalo Wild Wings is a leader in the casual dining and entertainment industry. The company prides itself on fostering a culture that values sportsmanship, hustle, spontaneity, community, and fun, which is reflected in every aspect of its operations. As a growing brand with locations across the country, Buffalo Wild Wings offers a vibrant work environment ideal for individuals passionate about hospitality and team spirit.
The Hospitality Host role is instrumental in initiating the guest experience at Buffalo Wild Wings. As the primary point of contact, the Hospitality Host plays a key role in managing guest flow and waitlists, ensuring timely seating, and creating a welcoming atmosphere. This position is perfect for those who thrive in fast-paced environments and are eager to build a rewarding career in the hospitality industry. The role offers flexible scheduling options and the chance to work in a high-energy, game time culture where teamwork and a positive attitude are essential. The Hospitality Host not only greets guests but actively engages with them, setting the tone for a legendary experience that encourages repeat visits and customer loyalty. This entry-level opportunity is ideal for both those looking to grow professionally within Buffalo Wild Wings and those seeking valuable skills for future endeavors. The position requires enthusiasm, excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
The Hospitality Host role is instrumental in initiating the guest experience at Buffalo Wild Wings. As the primary point of contact, the Hospitality Host plays a key role in managing guest flow and waitlists, ensuring timely seating, and creating a welcoming atmosphere. This position is perfect for those who thrive in fast-paced environments and are eager to build a rewarding career in the hospitality industry. The role offers flexible scheduling options and the chance to work in a high-energy, game time culture where teamwork and a positive attitude are essential. The Hospitality Host not only greets guests but actively engages with them, setting the tone for a legendary experience that encourages repeat visits and customer loyalty. This entry-level opportunity is ideal for both those looking to grow professionally within Buffalo Wild Wings and those seeking valuable skills for future endeavors. The position requires enthusiasm, excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies core values of sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies core values of sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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