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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Flexible
Benefits
Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage (subject to eligibility requirements)
Job Description
Buffalo Wild Wings is a prominent sports bar and restaurant chain widely recognized for its vibrant atmosphere, delectable wings, and an extensive selection of beers. Known for catering to sports enthusiasts and casual diners alike, Buffalo Wild Wings offers an immersive experience with large screen TVs showcasing live sports events, making it a top destination for fans to gather and enjoy great food and company. With a rapidly expanding presence, the brand embodies a culture of fun, camaraderie, and sportsmanship which resonates deeply with its customers and employees. This growth presents exciting employment opportunities for individuals seeking to join a dynamic team that thrives on energy, passion, and exceptional customer service.
The Hospitality Host role at Buffalo Wild Wings is essential in shaping first impressions and delivering outstanding guest service. This position serves as the welcoming face of the restaurant, responsible for ushering guests into a lively, fun-packed environment that embraces its core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun. Whether you are new to the hospitality industry or have existing experience, this role offers a rewarding entry point into the world of restaurant operations with opportunities for professional growth and internal advancement. Working as part of a team, the Hospitality Host manages guest flow efficiently, ensures a smooth seating process, and proactively engages with patrons to create memorable experiences from the moment they walk through the door. This position involves multitasking in a fast-paced environment, requiring excellent organizational skills, time management, and a genuine passion for social interaction and customer satisfaction. At Buffalo Wild Wings, the team atmosphere is electric during game time, and the Hospitality Host plays a critical part in maintaining the high-energy culture that patrons expect. If you are motivated to make an impact in a growing brand and eager to deliver legendary hospitality, this is an ideal career opportunity for you.
The Hospitality Host role at Buffalo Wild Wings is essential in shaping first impressions and delivering outstanding guest service. This position serves as the welcoming face of the restaurant, responsible for ushering guests into a lively, fun-packed environment that embraces its core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun. Whether you are new to the hospitality industry or have existing experience, this role offers a rewarding entry point into the world of restaurant operations with opportunities for professional growth and internal advancement. Working as part of a team, the Hospitality Host manages guest flow efficiently, ensures a smooth seating process, and proactively engages with patrons to create memorable experiences from the moment they walk through the door. This position involves multitasking in a fast-paced environment, requiring excellent organizational skills, time management, and a genuine passion for social interaction and customer satisfaction. At Buffalo Wild Wings, the team atmosphere is electric during game time, and the Hospitality Host plays a critical part in maintaining the high-energy culture that patrons expect. If you are motivated to make an impact in a growing brand and eager to deliver legendary hospitality, this is an ideal career opportunity for you.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Certification in state, county, or local food and alcohol handling, as applicable
- Previous experience in customer service or restaurant environment
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies the core values of sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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