Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth and internal advancement
Enjoy working in an exciting high-energy game time culture
flexible scheduling options
Employee discount on meals
Access to medical coverage
Access to dental coverage
Access to vision coverage
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant known for its vibrant atmosphere, delicious food, and dedication to delivering memorable experiences to guests. As an expansive and growing brand, Buffalo Wild Wings operates across multiple locations with a strong focus on creating a high-energy environment that celebrates sports and community. The establishment offers a unique blend of excellent customer service, tasty wings, multiple beverage options, and live sports entertainment, making it a go-to destination for sports fans and casual diners alike.
Buffalo Wild Wings is currently seeking an enthusiastic Hospitality Host to join their team. This role is ideal for individuals aiming to build a rewarding career in the hospitality or restaurant industry. Whether you see this as a long-term career or a stepping stone to further opportunities, the Hospitality Host position offers a fantastic entry point with plenty of room for growth. As a Hospitality Host, you will be the primary face greeting guests as they enter the establishment, ensuring their entry experience is smooth, welcoming, and sets the tone for an enjoyable visit. Your role will involve managing guest flow, organizing the waitlist, and coordinating with the service team to seat guests efficiently.
In addition to operational responsibilities, the Hospitality Host plays an integral part in creating a social, lively, and fun atmosphere, perfectly aligned with Buffalo Wild Wings' core values such as sportsmanship, hustle, spontaneity, community, and fun. You will be expected to engage with guests to foster a sense of excitement and hospitality that makes every visit special. This position demands excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. The Hospitality Host must balance delivering superior guest service while managing multiple tasks efficiently.
Buffalo Wild Wings also emphasizes professional growth and internal advancement, providing opportunities for team members to elevate their careers within the company. Employees benefit from flexible scheduling suited to various lifestyles, an employee discount on meals, and eligibility for medical, dental, and vision coverage. The job welcomes candidates as young as 16, in compliance with local laws, and values prior experience in customer service or restaurant environments as an advantage.
Buffalo Wild Wings is currently seeking an enthusiastic Hospitality Host to join their team. This role is ideal for individuals aiming to build a rewarding career in the hospitality or restaurant industry. Whether you see this as a long-term career or a stepping stone to further opportunities, the Hospitality Host position offers a fantastic entry point with plenty of room for growth. As a Hospitality Host, you will be the primary face greeting guests as they enter the establishment, ensuring their entry experience is smooth, welcoming, and sets the tone for an enjoyable visit. Your role will involve managing guest flow, organizing the waitlist, and coordinating with the service team to seat guests efficiently.
In addition to operational responsibilities, the Hospitality Host plays an integral part in creating a social, lively, and fun atmosphere, perfectly aligned with Buffalo Wild Wings' core values such as sportsmanship, hustle, spontaneity, community, and fun. You will be expected to engage with guests to foster a sense of excitement and hospitality that makes every visit special. This position demands excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. The Hospitality Host must balance delivering superior guest service while managing multiple tasks efficiently.
Buffalo Wild Wings also emphasizes professional growth and internal advancement, providing opportunities for team members to elevate their careers within the company. Employees benefit from flexible scheduling suited to various lifestyles, an employee discount on meals, and eligibility for medical, dental, and vision coverage. The job welcomes candidates as young as 16, in compliance with local laws, and values prior experience in customer service or restaurant environments as an advantage.
Job Requirements
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment
- Certification in state, county, or local food and alcohol handling as applicable
- Competitive spirit and alignment with company core values
- Excellent organizational skills and attention to detail
- Effective time management in fast-paced environments
- Passion for guest service and social engagement
Job Qualifications
- Minimum age of 16 years or as required by local laws
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies core values: sportsmanship, hustle, spontaneity, community, and fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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